Technical Support Leader: Drive AI-Powered High-Impact Ops

Hace 4 días

region centro jalisco mexico, Guerrero Nextiva Jornada completa

Nextiva is seeking a Technical Support Manager to lead a large onsite team at our Guadalajara office. You will oversee multiple supervisors, drive customer experience excellence, and align support operations with revenue goals in a fast-paced environment.

As a manager-of-managers, you will own the operating rhythm, coach leaders, and balance service quality with commercial results. This role requires strong leadership, strategic thinking, and hands-on commitment to Amazing Service.