Technical Support Manager

Gigamon in Mexico City is seeking a Technical Support Manager to lead a team of Technical Support Engineers responsible for post-sales support globally. This in-office role requires strong ability to manage technical and people tasks under pressure and to maintain high customer satisfaction.You will drive metrics, mentor staff, coordinate with sales,...

Gigamon is seeking a Technical Support Manager for its in-office role in Mexico City. You will lead a team of Technical Support Engineers delivering post-sales support to Gigamon end users and partners, ensuring top-tier customer satisfaction while managing workload under pressure.The role emphasizes people management, process improvement, and collaboration...

Drata is building the trust layer between great companies - automating compliance, managing risk, and helping organizations prove trust continuously as they scale. We're Dratanauts: a global crew of 600+ professionals united by a culture that rewards integrity, ownership, and raising the bar, no matter where in the world we're working from.Why Join the Drata...

It's fun to work in a company where people truly BELIEVE in what they're doing!Job Description: We’re seeking a hands-on Technical Engineering Manager to lead a team of cloud engineers focused on troubleshooting, performance optimization, and operational excellence. This role blends strategic leadership with technical depth—ideal for someone who thrives...

Technical Services has nearly 500 global team members in offices spanning the entire globe. The team has offices in New York City, Toronto, Austin, Palo Alto, Vancouver, Sydney, Gurgaon (India), Tel Aviv, Dublin, and Buenos Aires. Outstanding customer satisfaction is achieved utilizing a 24x7x365 ‘follow-the-sun’ support model with regional teams...

Job Overview The Manager, Technical Support is responsible for leading a team of Technical Support professionals focused on delivering timely, high-quality resolution of customer issues. This role oversees day-to-day support operations, team performance, customer escalations, and continuous improvement efforts. The Manager ensures service levels are...

Position SummaryThe Manager, Cloud Infrastructure Support is responsible for leading a team of Cloud Administrators and Cloud Engineers delivering Day 2 managed services across public cloud platforms. This role provides operational leadership, workforce management, customer escalation support, performance coaching, and continuous improvement initiatives to...

Company Overview DiDi es la plataforma de tecnología de movilidad más grande del mundo. Con más de 10 años en el mercado, somos la empresa líder en servicios basados en aplicaciones para transporte inteligente, entrega de alimentos y servicios de pago. Haciendo la vida mejor y más fácil para las personas todos los días.Cuando te unes a...

DescriptionResponsabilidades: Brindar soporte técnico avanzado a clientes y a los equipos de Servicios de Vertiv mediante consultoría especializada, utilizando bibliotecas técnicas, las fábricas de Vertiv y proveedores aprobados para productos del segmento de Energía. Utilizar los canales de comunicación dedicados de Vertiv (correo electrónico,...