Enterprise Client Support

At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where...

Nutanix seeks a Technical Support Engineer with a strong focus on enterprise hardware support for hyper-converged infrastructure environments. You will provide remote assistance to field engineers during hardware replacements, handle hardware issue tickets, troubleshoot, and coordinate with engineering and vendors to resolve incidents.The role requires 2+...

Deliverect is seeking an Enterprise Support Specialist to provide technical assistance to high-value accounts, handling complex troubleshooting with cross-functional teams. You will own escalations, maintain ticket quality, and ensure business continuity across communication channels.Fluency in English is required, and candidates must have the right to work...

Hewlett Packard Co. in Mexico City is seeking a Field Technical Support specialist to improve customer experience through installation guidance, proactive monitoring, and on-site break-fix support.You will coordinate cross-functional work, mentor team members, and resolve complex issues for large enterprise accounts. The role covers pre-sales, post-sales,...

SupportYourApp is seeking a Technical Support Consultant to lead client onboarding, diagnose complex connectivity issues, and guide enterprise IT teams. You will work across cloud and on‑premises environments, using tools like LDAP/AD, PowerShell, and Kubernetes to investigate data flows and permissions.You will provide multi‑channel support of...

Unisys is seeking a Mobility Operations Specialist to oversee end-to-end provisioning, ticket management, and VIP support in a complex IT environment. You will maintain the ServiceNow CMDB, coordinate with carriers, and drive improvements with stakeholders across IT in Mexico City.You will also provide technical guidance to the L1 team, manage vendor...

Deliverect is seeking an Enterprise Support Specialist in Mexico City to provide technical support for high-value restaurant and retail customers. You will troubleshoot complex issues, collaborate with cross-functional teams, and manage escalations during off hours to ensure business continuity.Fluency in English and strong communication are essential. You...

Ingenico Group is seeking a Cloud Solutions Engineer to deploy, configure, and support hosted and customer-hosted payment device management solutions. You will collaborate with customers and partners to ensure reliable performance across cloud and on-prem environments.You will troubleshoot Linux/Windows servers, databases, networking, and REST/XML/JSON...

Levi Strauss & Co. is seeking a Global Service Desk Analyst to provide integrated Level 1 and Level 2 support for employees and retail stores worldwide.You will handle voice, chat, chatbot-transferred, and ITSM contacts, restoring productivity quickly while minimizing handoffs. You will troubleshoot Windows, macOS, Microsoft 365, identity, connectivity, and...