Global Production Support Engineer

Hace 11 horas

mexico Capgemini Jornada completa

Capgemini Mexico is seeking a Production Support Analyst to ensure stability, availability, and performance of business-critical applications. You will act as a liaison between business and technology teams to drive incident resolution and service improvements.

The role requires strong analytical skills and proactive production support delivery. You will monitor applications, triage incidents, coordinate across development, infrastructure, QA, and vendors, and manage incidents through their