FinTech CX Escalation Specialist

Company Overview DiDi Global Inc. is the world's leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and...

Company Overview DiDi Global Inc. is the world's leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and...

About KlarWe're turning one of the world's largest underbanked markets into something fairer, simpler, and more transparent.7 million users served since 2019. Uber's first global credit card, built right here in Mexico. Klar Empresarial, a brand-new B2B solution - Klar Empresarial - bringing agile credit and smart accounts to SMEs who've been ignored by...

About Us At Félix, we are building the indispensable financial companion for Latinos in the US. We combine an AI-powered, conversational-first interface with real-time financial infrastructure to make cross-border money movement as easy as sending a text. Starting with fast, affordable remittances powered by AI and crypto rails, we are expanding into...

About Us At Félix, we are building the indispensable financial companion for Latinos in the US. We combine an AI-powered, conversational-first interface with real-time financial infrastructure to make cross-border money movement as easy as sending a text. Starting with fast, affordable remittances powered by AI and crypto rails, we are expanding into...

About UsWe are a hyper-growth Series C company, backed by over $300 million in funding from top-tier global investors, including Andreessen Horowitz, QED, Castle Island, Switch Ventures, HTwenty, Monashees, General Catalyst Customer Value Fund. This isn't just about the numbers; it's a testament to the trust our investors have in our vision and our team....

The Payroll & Benefits Specialist/Coordinator, Americas serves as Keo Capital's regional reference for payroll and benefits across the Americas, with primary focus on the United States and Canada and oversight of operations in Mexico, Colombia, and Brazil. This role coordinates end-to-end multi-country payroll and benefits operations, ensuring accuracy,...

Uber's first global credit card, built right here in Mexico. Klar Empresarial, a brand-new B2B solution - Klar Empresarial - bringing agile credit and smart accounts to SMEs who've been ignored by traditional banks for too long. And a full banking license on the horizon, because our customers asked for it and we listened.With our head office in Mexico City,...

Uber's first global credit card, built right here in Mexico. Klar Empresarial, a brand-new B2B solution - Klar Empresarial - bringing agile credit and smart accounts to SMEs who've been ignored by traditional banks for too long. And a full banking license on the horizon, because our customers asked for it and we listened.With our head office in Mexico City,...