Director de Operaciones de Restaurante Gourmet

About the Role

Our client, a distinguished fine-dining establishment in San Luis Potosí, San Luis Potosí , is seeking an accomplished Director de Operaciones de Restaurante Gourmet . This senior leadership role is responsible for overseeing all aspects of the restaurant's operations, ensuring exceptional guest experiences, maintaining profitability, and upholding the brand's reputation for culinary excellence. The ideal candidate will possess a strategic mindset, strong leadership capabilities, and a deep understanding of the luxury hospitality market in San Luis Potosí . This is a challenging yet rewarding position for a dedicated professional looking to make a significant impact.

Key Responsibilities

• Manage day-to-day restaurant operations, including front-of-house and back-of-house functions.
• Develop and implement strategic plans to achieve business objectives and enhance profitability.
• Oversee staff recruitment, training, and performance management for all restaurant personnel.
• Ensure the highest standards of customer service, food quality, and dining ambiance are consistently met.
• Manage budgets, control costs, and optimize resource allocation to maximize financial performance.
• Develop and maintain strong relationships with suppliers, ensuring quality and cost-effectiveness.
• Implement and enforce health, safety, and sanitation regulations across all operational areas.
• Analyze sales data and market trends to identify opportunities for growth and improvement in San Luis Potosí .
• Act as a brand ambassador, representing the restaurant at industry events and within the local community.
• Resolve guest feedback and complaints promptly and effectively to ensure satisfaction.
• Coordinate with the Executive Chef on menu development and execution to align with operational goals.

Requirements

Extensive experience in restaurant management, preferably in a senior role (General Manager, Director of Operations) within the fine-dining or luxury hospitality sector. Proven track record of successfully managing restaurant profitability and operational efficiency. Strong leadership, team-building, and motivational skills. Excellent understanding of financial management, P&L statements, and budget control. In-depth knowledge of food and beverage operations, service standards, and industry best practices. Exceptional communication, interpersonal, and problem-solving skills. Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred. Ability to work flexible hours, including evenings, weekends, and holidays, as needed for the San Luis Potosí operation. Proficiency in restaurant management software and POS systems. Passion for hospitality and delivering an unparalleled guest experience.

Benefits

• competitive executive salary
• performance incentives
• comprehensive health insurance
• opportunities for professional development

This role offers the chance to lead a prestigious restaurant in San Luis Potosí, San Luis Potosí , and contribute to its continued success. Be part of an esteemed organization known for its commitment to quality and service excellence.