Global CX Leader: Customer Experience Transformation

Hace 11 horas

Puebla, México Illumiti Inc. Jornada completa

Syntax is seeking a Customer Experience Global Director to define and execute its worldwide CX strategy across markets, channels, products, and touchpoints. This executive leads customer-centric transformation, partnering with Sales, Marketing, Product, Operations, Customer Service, Digital, IT, and regional leaders to translate insights into measurable outcomes.

You will drive governance, standards, and KPIs, oversee a global CX team, and advance omnichannel experiences across digital,