AI-Powered Technical Support Specialist

Mexico City On-site Job Description Mission Help Planhat customers turn data into action and drive success Team Our product support team is small, yet global. We’re the first point of contact for customers ranging from cybersecurity executives to customer success managers across nearly every industry— all relying on Planhat to...

Hogares Unión busca un profesional de Performance Marketing enfocado en IA para liderar la implementación de agentes de IA, automatizaciones e integraciones entre Google Ads, Meta Ads, TikTok Ads y CRM para optimizar la adquisición digital y la generación de demanda.Se requiere experiencia comprobable en campañas de rendimiento, analítica avanzada y...

Technical Support Specialist Location ...

Appian Corporation seeks a Senior Technical Consultant to lead public sector modernization and enterprise integrations using the Appian platform. You’ll guide end-to-end delivery, architect data models, and mentor engineers in a fast-paced setting.This role emphasizes leadership, strategic problem-solving, and collaboration with cross-functional teams to...

Entrust is seeking a Technical Phone Support Specialist in Mexico City to install, administer, and support Access Control Solutions on customer servers. You will work with Windows AD/DNS/DHCP and Windows Server environments for customers in the US and channel partners worldwide.Responsibilities include providing 2nd level support, ensuring timely responses,...

Hewlett Packard Enterprise is seeking an experienced Field Technical Support professional in Mexico City to improve customer experience through installation guidance, site-specific information, and access to key contacts. The role spans pre-sales, post-sales, and service delivery support for diverse, complex accounts.The candidate will use proactive...

PayJoy is hiring a Technical Support Specialist to serve as the highest escalation point and bridge between Technical Support and Engineering. You will own unresolved issues, perform deep-dive RCA, and advocate for fixes based on data trends.You will mentor the L2 team, maintain data standards, and optimize the backlog to ensure actionable information...

MongoDB is seeking a transformational leader to join its Technical Services team in Mexico City, building and scaling a regional team of Support Engineers. You will recruit, develop local talent, and embed AI-native tools into daily operations to improve engineer effectiveness and customer outcomes.The role focuses on managing high-profile escalations,...

Infoblox is seeking a Technical Support Engineer in Mexico City to deliver remote technical support to customers and partners, diagnose issues, and provide effective workarounds. You will own customer problems, document solutions, and contribute to AI-enabled improvements while working in a fast-paced, 24x7 environment.The role requires 1+ years of remote...