Strategic Customer Success Manager, Enterprise Accounts
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Salesforce is seeking a Customer Success Manager (CSM) to serve as the primary contact for flagship accounts within Signature Success. You will safeguard customer outcomes by aligning business goals with Salesforce solutions, managing key events, and ensuring adoption of new features across the customer’s Salesforce ecosystem.
You will collaborate with Sales, Engineering and Product teams to drive success, renewals and expansions, while maintaining proactive, executive-level communications and a