Payments Service Delivery Lead
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Cognizant invites a skilled Payments Service Delivery Manager to join our team in Mexico City. You will coordinate payment-related inquiries, escalations, and case referrals, delivering exceptional service to merchants, Global Account Executives, and stakeholders.
You will partner with cross-functional teams to drive operational excellence and high customer satisfaction. The ideal candidate communicates fluently in English and Spanish, analyzes complex issues, and manages multiple priorities in