Bilingual Customer Care Specialist

Capgemini in Mexico City is seeking a Customer Care Agent to support a major US insurer. You’ll be the primary contact for agents, gathering information and coordinating next steps while maintaining accurate CRM records.The role offers a flexible schedule (Mon–Fri) with remote or office-based options and a strong focus on process-driven workflows,...

Descripción del puestoEl especialista en Customer Service Bilingüe es el punto de contacto principal entre la empresa y los clientes finales. Este rol se encarga de brindar atención, soporte y solución de dudas o problemas de manera ágil, empática y profesional a través de múltiples canales de comunicación (teléfono, correo, chat y redes sociales),...

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Acute Talent busca un Especialista de Customer Service Bilingüe para atender a clientes finales desde Ciudad de México. Gestionarás consultas en inglés y español mediante teléfono, correo, chat y redes sociales, asegurando una experiencia satisfactoria y profesional.El candidato ideal tiene 1 a 3 años de experiencia en atención al cliente o soporte,...

OpenTable in Mexico City is seeking a Customer Support Representative to join a growing team on a hybrid schedule. You will handle inquiries via phone, email, chat, and other channels, delivering high‑quality service to a global customer base.You’ll resolve complex issues, document interactions in the CRM, and coordinate with teammates. The role requires...

Redarbor busca un Customer Care Specialist para mejorar la experiencia de usuarios que adquieren nuestros servicios, mediante acompañamiento y consultorías especializadas. El rol implica visitas presenciales/virtuales y asegurar que se cubran las necesidades de reclutamiento, diferenciando a la empresa de la competencia.Se requiere licenciatura relacionada...

Concentrix is hiring Customer Service Agents - Español in a full-time role in the Mexico City area. The Advisor I interfaces with customers via inbound calls, outbound calls, or the Internet depending on client requirements, providing service support and resolution of routine problems.The position emphasizes strong customer service, effective communication,...

Celanese in Mexico City is seeking a Customer Service Associate to manage the order-to-cash cycle, ensuring perfect order fulfillment and customer satisfaction.You will be the main contact for customers by phone and email, enter and track purchase orders in SAP, coordinate deliveries, monitor billing adjustments, maintain master data, and collaborate daily...

Capgemini in Mexico City is hiring a bilingual Customer Service Representative for an on-site, full-time position. The role supports an insurance project and requires Advanced English and Call Center experience.Salary is 20,000 MXN per month with competitive benefits. Attend our Hiring Event on August 25, 10:00am–2:00pm; please bring INE vigente and CV in...