Call Center Team Lead

EssilorLuxottica México in Tijuana seeks a Distribution Center Supervisor responsible for supervising daily operations in the distribution center. You will coach a team of 25-30 associates, ensuring all productivity and safety goals are met while facilitating compliance with company policies and regulations.The ideal candidate has a Bachelor’s degree and...

**Job Information**:Department Name- Quality AssuranceJob Type- Full timeIndustry- CommunicationsService Now Ticket- INC*******Modality- HybridWork Experience- 0-1 yearAssigned Recruiter ContactDate Opened- 03/18/2026City- TijuanaState/Province- Baja CaliforniaCountry- MexicoZip/Postal Code- *****- The Quality Assurance Analyst is responsible for evaluating...

Redial BPO is seeking an Operations Manager to lead daily call center operations for a food allergy enrollment campaign in Mexicali. You will oversee Enrollment Specialists, drive enrollment and sales targets, ensure quality, productivity, and compliance, and coordinate with client stakeholders.You will manage performance metrics, lead training, optimize...

Integon is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. It’s how we’ve become industry leaders in property and casualty insurance servicing. We support our insurance company affiliates by offering property and casualty insurance products inclusive of...

Integon is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. It’s how we’ve become industry leaders in property and casualty insurance servicing. We support our insurance company affiliates by offering property and casualty insurance products inclusive of...

Confie is seeking a Telesales Supervisor to lead and develop a team of 15–18 Telesales Ambassadors in our Mexico operation. You will coach performance, ensure sales targets, and drive continuous improvement while maintaining a customer‑first focus and operational excellence.You will schedule floor observations, monitor KPIs, and deliver coaching sessions...

Confie, the leading independent personal lines insurance broker, is seeking a Quality & Process Excellence professional to support continuous improvement in its Tijuana operations. You will identify gaps, lead Lean Six Sigma initiatives, and drive performance metrics across multiple teams. The role emphasizes data-driven analysis, process standardization,...

We are looking for experienced Team Leads to join a growing, fully remote healthcare customer experience operation supporting a US-based program.This is an opportunity for a hands-on leader who understands the BPO environment, knows how to support and motivate a team, and can maintain high standards across customer experience, productivity, quality, and...

**DESCRIPTION**:We are seeking an Operations Manager to join our Fulfillment Center's.Our Fulfillment Centers lie at the core of Amazon's rapidly expanding operations network: they are where we handle our highly dynamic inventory.In every Fulfillment Center, our teams receive deliveries, pick products, package them, and ship them out.Each team contributes to...