Communication Specialist

Job Summary

Assist the Marketing Department with internal employee communication programs and initiatives.

Essential Duties And Responsibilities

• Provide administrative support for Internal Communications initiatives to include coordination of “Focus. Commit. Deliver.” global employee campaign.
• Support “Focus on Employee” initiatives including data collection, site follow-up and reporting quarterly results via myJabil.
• Produce quarterly graphic updates reporting the status of Focus initiatives and coordinate distribution to Jabil locations worldwide.
• Prepare a quarterly scorecard for all “Focus on Employee” initiatives and assist in the preparation of report to senior management and the Board of Directors.
• Maintain a comprehensive database of Jabil’s customers worldwide and record customer satisfaction scores for each on a quarterly basis.
• Track customer satisfaction scores over time.
• Produce quarterly banners reporting customer satisfaction results and coordinate shipment to Jabil locations worldwide.
• Prepare a quarterly scorecard for customer satisfaction scores and assist in the preparation of report to senior management and the Board of Directors.
• Edit and update global content and manage calendar for Internal Communications-owned myJabil content.
• Manage translation of Internal Communications content into 12 languages for myJabil.
• Support Visual Communication efforts:
• Post updated global content to myJabil as needed.
• Edit and update global recruitment materials on a quarterly basis.
• Edit and update existing graphic material as needed.
• Maintain internal contact database for all Jabil locations.
• Represent Internal Communications to internal customers. Respond to email and phone queries.
• Handle administrative duties for Internal Communications including filing and special projects as needed.
• Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.
• Comply and follow all procedures within the company security policy.
• May perform other duties and responsibilities as assigned.

Job Qualifications

KNOWLEDGE REQUIREMENTS

• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to operate a personal computer including using a Windows based operating system and related software.
• Extreme proficiency in Microsoft Office (specializing in PowerPoint and Excel) and Adobe Creative Suite (InDesign, Phtoshop, GoLive and Illustrator).
• Advanced PC skills, including training and knowledge of Jabil’s software packages.
• Ability to write simple correspondence. Read and understand visual aid.
• Ability to apply common sense understanding to carry out simple one- or two-step instructions.
• Ability to deal with standardized situations with only occasional or no variables.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret graphs.