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hace 5 meses
The Customer Service Senior Analyst is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.
Responsibilities:
Qualifications:
5-8 years of previous cash management and financial services experience preferred Consistently demonstrate clear and concise written and verbal communication Aptitude for utilizing reporting tools and applications Proven organizational skills Demonstrated ability to drive results in a fast-paced, goal-oriented environmentEducation:
Bachelor's degree/University degree or equivalent experienceThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Experiencia en trato de clientes corporativos o empresariales por 5 años,
Facilidad de palabra, comunicación efectiva.
Conocimiento en productos de crédito, trabajo bajo presión, enfoque y resolución de problemas diversos.
Seguimiento a solicitudes de clientes internos y externos.
Comunicación gerencial.
Apego a procesos y controles establecidos.
Inglés Avanzado
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Job Family Group:
Customer Service------------------------------------------------------
Job Family:
Institutional Customer Service------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .
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