Installation Coordinator

Job Position: Installation Coordinator - Latam
Location: Remote (EST Timezone)

Work Schedule: Monday - Thursday, 8 AM to 4 PM EST

Job Description :

As our Installation Scheduler, you'll be the organizational backbone of our installation department, ensuring that every job is scheduled efficiently and executed to the highest standard. Your role is crucial in maintaining the smooth operation of our installations, coordinating closely with our team to achieve exemplary results. If you're a meticulous organizer and a proactive communicator, this role is for you

Key Responsibilities:

• Collaborate closely with the lead installer and installation manager to ensure projects are completed on time and within budget, contributing to the companys financial objectives.
• Handle customer communications with professionalism and courtesy, including answering calls and scheduling equipment installations.
  Dispatch installation jobs to installers and apprentices, ensuring efficient allocation of resources.
• Establish and maintain excellent customer relationships to achieve high satisfaction levels.
• Manage and prepare all necessary equipment and materials for each job, following a strict quality checklist.
• Participate in all training sessions and actively engage in on-the-job learning to enhance job performance.
• Ensure all relevant paperwork is completed accurately and on time, including municipal permits, state rebates, and coordination with subcontractors.

Requirements:

• Exceptional organizational skills with outstanding follow-through.
• Excellent communication skills, both verbal and written.
  
• High integrity and superior interpersonal skills to develop meaningful connections.
  
• A continuous drive for personal and professional development.
  
• Thrives in a fast-paced, goal-oriented environment.
  
• Competitive spirit with a strong sense of teamwork.

Required Software Proficiency:

• Google Suite
• Microsoft Excel

Nice-to-Haves:

• Experience with ServiceTitan
• Familiarity with Zapier