Service Analyst 2-1
hace 2 semanas
The Service Analyst 2 is an intermediate position responsible for workflow analysis of departmental systems, workforce and procedures in coordination with the Customer Service function. The overall objective is to ensure accurate reporting and compliance across all product lines.
Responsibilities:
Qualifications:
Education:
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Apoyo en el monitoreo de proceso de conciliación BAU para proceso de productos de CREDITO y CAPTACION
Dar seguimiento puntual a procesos, vistos buenos y en caso de identificar desviaciones, generar los incidentes y los escalamientos correspondientes
* Licenciatura o equivalente
*Manejo de herramientas OFFICE y/o herramientas de manejo de datos
*Habilidades de comunicación
*Conocimiento en herramietas de bases de datos
*Comunicación efectiva con equipos externos e internos
*Disponibilidad para aprender nuevos procesos
Conocimiento contable y experiencia en conciliaciones bancarias.
Manejo de herramientas internas "FULL SUITE"
Conocimientos de funcionalidades de sistemas de Créditos y productos de captación
Experiencia en comunicación con tareas multidisciplinaria
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Job Family Group:
Customer Service------------------------------------------------------
Job Family:
Service------------------------------------------------------
Time Type:
Full time------------------------------------------------------
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