Field Service Engineer

hace 2 meses

Monterrey, México Atlas Copco A tiempo completo
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Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

Join us on our journey for a better tomorrow.

Estás apasionado/a por conocer las mejores tecnologías de dispensado, remachado y atornillado que facilitan la transición hacía una movilidad más sustentable? Además, te encanta enfrentar nuevos retos, aprender, y buscar soluciones innovadoras? Entonces demuéstranos tu Growth Mindset como nuestro/a nuevo/a INGENIERO/A DE SERVICIO TÉCNICO para Atlas Copco IAS (Industrial Assembly Solutions) con residencia en Monterrey

If additionally, you speak good English and impress us with your attitude and performance, Atlas Copco could give you the opportunity to get transferred and move to the USA after a few years in service.

Misión:

Brindar soporte técnico a los equipos de las distintas tecnologías de ensamble industrial de IAS como dispensado de adhesivo, remachado autoperforante o atornillado. Ejecutar actividades de mantenimiento, análisis, revisión y reparación de equipos de acuerdo con los requisitos del cliente. Ser un consultor técnico y desarrollar aún más la relación con el cliente, manteniendo un alto nivel de compromiso y eficiencia en su trabajo, buscando y logrando continuamente mejoras en los procesos del cliente.

Responsabilidades:

Revisión de equipos de dispensado, remachado o atornilladoAnálisis de fallas y determinación de solucionesReparaciones de equipos utilizando la información técnica disponibleOperación de herramientas de reparación y pruebaOrden y limpieza en el área de trabajoAtención a quejas y necesidades de los clientesElaboración de reportes y documentación de actividades según tipo de servicioPromover la venta de servicio y refacciones en el área asignada, apoyando al coordinador comercial de servicio y el equipo de ventas con información puntual y recomendaciones Cumplimiento con los requisitos del clienteProporcionar al cliente los productos de servicio disponiblesIdentificar las necesidades del cliente para recomendar los productos requeridosMantener constante comunicación y buena relación con el clienteViajes nacionales y alta disponibilidad para atender a distintas plantas de clientesOcasionalmente viajes internacionales

Experiencia:

Experiencia en mantenimiento industrial o en producción

Conocimientos: 

Manejo de Microsoft OfficeInglés técnico avanzado

Formación:

Título universitario en ingeniería mecánica, eléctrica, mecatrónica, robótica o afín.

Competencias:

Autoliderazgo y trabajo independienteAtención al cliente y sentido de urgenciaPlaneación de actividades y seguimiento a pendientesAlto profesionalismo, representando a Atlas Copco en las plantas de nuestros clientesVerdadero "growth mindset" Compromiso con entrega de soluciones y resultados

Lo que ofrecemos:

Entorno laboral altamente dinámico y organización en crecimientoAprendizaje de varias tecnologías de ensamble industrialAmplias oportunidades de crecimiento profesional dentro de una empresa globalCompromiso con que siempre hay una mejor manera de hacer las cosasFuerte enfoque en innovación y en celebrar la diversidad e inclusiónValores culturales únicos de Atlas Copco Pertenencia al hogar de las ideas industrialesPrestaciones altamente competitivas enfocadas al bienestar personal y familiarPosibilidad de moverse a EEUU después de unos años de excelente desempeño en México

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