Production Support Specialist

hace 4 semanas


Guadalajara, México Amdocs A tiempo completo

In one sentence

Immerse yourself in the design, development, modification, debugging and maintenance of our client's software systems Engage with specific modules, applications or technologies, and look after sophisticated assignments during the software development process.

What will your job look like?

You will:

Implement DevOps capabilities in cloud offerings using CI/CD toolsets and automation. Configure and deploy cyber security software stacks for highly available platforms in private and public cloud. Support CI/CD automation requirements for 24x7 key systems. Identify, tackle, and mitigate system failures and security vulnerabilities. Support software stack and servers migration to a public cloud achieving highly secure and available architecture.

All you need is...

BS Degree in Math/ IT / Computer Science or related field. At least 3 - 5 years of experience as support engineer for enterprise applications and customers along with a wide knowledge in IT operation systems. Extensive exposure working with source control tools such as Git. An efficient understanding of cloud-native and microservices architecture. Proficiency in Shell Scripting and Automation Experience in operating within a complex, multi-interface environment. Must have experience: Proven experience in CI/CD and MS areas , including Configuration Management and continuous integration tools (Jenkins, Bitbucket, Nexus) , in designing complex solutions based on Automation Tools and Deployment on common cloud computing platforms (OpenShift, AWS/AKS , Azure and/or GCP, etc.), skilled with several third-party tools (e.g. Postgres, Cassandra, Helm, Groovy, Nagios, Liquibase, Couchbase ) 4-5 years of experience in infrastructure-as-code and configuration-as-code, including one or more tools - Cloud Formation, Ansible, Chef, Puppet, SaltStack, Terragrunt, T erraform, Kafka, Elasticsearch and Helm 4-5 years Script development experience + IT experience in one of the common languages ( Python , Groovy, Bash) Deep understanding and experience in DevOps ecosystem and IT operation systems. Hands on experience in build, release, deployment and monitoring of cloud-based scalable distributed systems. Rich experience in infrastructure / foundations / IT for at least 5-6 years, working in an agile development environment. Experience designing & implementing TLS, and Load balancing and High availability for cluster/Hybrid production-like environments. Nice to Have Experience in Agile (Scrum)Experience with Scylla DB & Postgres will be considered an advantageStrong Communications & Presentation SkillExperience in managing project in challenging environment and meeting short deadlines.

Why you will love this job:

• You will be responsible for the integration between a major product infrastructure system and the Amdocs infrastructure system, driving automation helping teams work smarter and faster.• Be a key member of an international, highly skilled and encouraging team with various possibilities for personal and professional development• You will have the opportunity to work in multinational environment for the global market leader in its field.• We are a dynamic, multi-cultural organization that constantly innovates and empowers our employees to grow. Our people our passionate, daring, and phenomenal teammates that stand by each other with a dedication to creating a diverse, inclusive workplace• We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave

  • Guadalajara, México AZKA IT Consulting A tiempo completo

    En Azka IT Consulting estamos en busca de tu talento como Production Support Analyst **Requisitos**: Experiência mínima de 3 años en adelante Inglés Avanzado Licenciatura o Ingeniería concluida **Skills**: Unix SQL Linux Soporte Experiência de supervisión y Scripting ITIL Ofrecemos **Esquema**: 100% nomina SGMM para el recurso y su...

  • Senior Support Specialist

    hace 2 semanas


    Guadalajara, Jalisco, México Schenker Mexico A tiempo completo

    Job OverviewAt Schenker International S.A. de C.V. we are looking for a Senior Support Specialist - AWS & Linux to be part of our IT team, for our office in Guadalajara, Mexico. The Senior Support Specialist AWS & Linux within the business unit "Global Infrastructure Services" is responsible for supporting DB Schenker's Cloud environments based on a...


  • Guadalajara, México amdocs A tiempo completo

    **Job ID**:175943 **Required Travel**: Minimal **Managerial - No** **Location:**:reqLocation **Who are we?**: **In one sentence**: Responsible for monitoring Finance Applications Jobs and Processes and trouble shooting them in case of failures on both On-Prem and Cloud environment **What will your job look like?**: - Trouble shooting Finance Apps Jobs and...


  • Guadalajara, México f5 A tiempo completo

    Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. Our Employees They are valued and empowered, collaborative and team-oriented, innovative in their approach, and passionate about their...


  • Guadalajara, México dbschenker A tiempo completo

    Your tasks Job Overview At Schenker International de we are looking for a Senior Support Specialist - AWS & Linux to be part of our IT team, for our office in Guadalajara, Mexico.The Senior Support Specialist AWS & Linux within the business unit "Global Infrastructure Services" is responsible for supporting DB Schenker's Cloud environments based on...

  • IT Support Specialist

    hace 4 semanas


    Guadalajara, México DEKRA A tiempo completo

    **Summary of Position**: The IT Support specialist is responsible for providing technical support for DEKRA North America. This position will be responsible for the IT Technical Support Needs (including, but not limited to laptop PCs, Servers, Cell phones, VOIP system and legacy systems), basic and advanced initial setup, end user trouble shooting, problem...

  • Senior Support Specialist

    hace 2 semanas


    Guadalajara, Jalisco, México Schenker Mexico A tiempo completo

    Job OverviewAt Schenker International S.A. de C.V. we are looking for a Senior Support Specialist - AWS & Linux to be part of our IT team, for our office in Guadalajara, Mexico. The Senior Support Specialist AWS & Linux within the business unit "Global Infrastructure Services" is responsible for supporting DB Schenker's Cloud environments based on a...

  • IT Support Specialist

    hace 4 semanas


    Guadalajara, México melanie.sanchezramos@dekra.com A tiempo completo

    **Summary of Position**: The IT Support specialist is responsible for providing technical support for DEKRA North America. This position will be responsible for the IT Technical Support Needs (including, but not limited to laptop PCs, Servers, Cell phones, VOIP system and legacy systems), basic and advanced initial setup, end user trouble shooting, problem...

  • Oracle Dba

    hace 7 días


    Guadalajara, México BIRLASOFT SOLUTIONS MEXICO, S.A. DE C.V A tiempo completo

    Birlasoft is looking for you! **Job Duties** - Production support 24X7, Oracle DBA who has experience with Shareplex - 5+ years of experience as an Oracle DBA - Strong understanding of SQL standards, diagnostics and performance tuning - Oracle database (Oracle 10g or 11g, 12c/18c/19c) - Oracle DBA who has experience with Shareplex for data migration onto...


  • Guadalajara, Jalisco, México DB Schenker A tiempo completo

    Senior People & Organization Business PartnerAt DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives, and...


  • Guadalajara, Jal., México Teampay A tiempo completo

    About the role As a Customer Support Specialist, you will own support across multiple channels - email, live chat, and occasionally phone or video for our rapidly growing customer base. Your ability to analyze processes and put together concrete plans for meaningful change will be integral as you identify projects to take on independently. The members of...

  • Helpdesk Specialist

    hace 4 semanas


    Guadalajara, México NTT Data Services A tiempo completo

    We are currently seeking a Helpdesk Specialist to join our team in Guadalajara, Jalisco, Mexico. BMW pipeline for German speakers in Mexico NTT DATA, Inc. currently seeks a Help Desk Specialist - Full Time - to join our team in Guadalajara. Location: Guadalajara, Jalisco. Mexico. **Requirements**: - Availability to work 45 hours per week - Interest in...

  • Helpdesk Specialist

    hace 4 semanas


    Guadalajara, México NTT Data Services A tiempo completo

    We are currently seeking a Helpdesk Specialist to join our team in Guadalajara, Jalisco, Mexico. BMW pipeline for German speakers in Mexico NTT DATA, Inc. currently seeks a Help Desk Specialist - Full Time - to join our team in Guadalajara. Location: Guadalajara, Jalisco. Mexico. **Requirements**: - Availability to work 45 hours per week - Interest in...


  • Guadalajara, México DB Schenker A tiempo completo

    Senior People & Organization Business PartnerAt DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives, and...

  • Helpdesk Specialist

    hace 6 días


    Guadalajara, México NTT Data Services A tiempo completo

    We are currently seeking a Helpdesk Specialist to join our team in Guadalajara, Jalisco, Mexico. NTT DATA, Inc. currently seeks a Help Desk Specialist - Full Time - to join our team in Mexico **Location: Fully remote.** **Requirements**: - Availability to work 45 hours per week - Interest in working at any shift (rotational shifts, morning, afternoon and...

  • Etl Developer Specialist

    hace 4 semanas


    Guadalajara, México amdocs A tiempo completo

    **Job ID**: 176425 **Required Travel** :Minimal **Managerial - No** **Location**: :MEXICO- GUADALAJARA (Amdocs Site) **Who are we?**: **In one sentence**: Responsible for providing support to production at L2/L3 level for global customer Data warehouse system. L2/L3 activities would typically involve debugging, modification and/or maintenance of Data...

  • Infrastructure Specialist

    hace 2 semanas


    Guadalajara, Jalisco, México IBM Interactive A tiempo completo

    Infrastructure running industries likes transportation, energy, insurance, banking or healthcare which are rapidly changing as the worlds relationship with technology evolves. Ready to help our clients take the next step forward? Companies have more choices than ever before between on-premise, off-premise, or a hybrid approach. As an Associate Infrastructure...

  • Tech Support T2

    hace 4 semanas


    Guadalajara, México Think Future Technologies México A tiempo completo

    Can you handle managing multiple projects, no problem? We are looking for a Technical Support Specialist! As a Technical Support Specialist, you’ll work with Customer Success, Product, and R&D teams worldwide to drive event success for our customers. This role will require a flexible schedule in order to best support our customers, some days you will need...

  • Helpdesk Specialist

    hace 4 semanas


    Guadalajara, México NTT DATA A tiempo completo

    We are currently seeking a Helpdesk Specialist to join our team in Guadalajara, Jalisco, Mexico. BMW pipeline for German speakers in Mexico NTT DATA, Inc. currently seeks a Help Desk Specialist - Full Time - to join our team in Guadalajara. Location: Guadalajara, Jalisco. Mexico. **Requirements**: - Availability to work 45 hours per week - Interest in...


  • Guadalajara, México VIPRE Security Group A tiempo completo

    Join an energetic team in one of the hottest growing sectors in software—Cybersecurity. Tier 1 Product Support Specialist **Essential Duties and Responsibilities** - Promote and maintain a high quality, professional, service-oriented company image among internal and external customers. - Educate and train customers on their security solutions providing...