Information Systems Sr Specialist

hace 3 semanas


Mexico City Nissan Motor A tiempo completo

Life at Nissan encompasses everything that inspires both the quality of our vehicles and the quality of our people. Company-wide, you'll find fast learners and self-starting engines as well as people who are quick to embrace change and take an idea into overdrive. At Nissan, minds race. Imagination gets a green light. Each opportunity is the fuel that drives an idea from inspiration to real-life.

Job Summary

The role of an Information Systems Sr Specialist has limited breath but significant depth in a specific technology and/or methodology. The Information Systems (IS) Sr Specialist acts as liaison between Information Systems (IS) vendors and Nissan to ensure objectives are met within a specified technical expertise. The IS Sr Specialist comprehends the relationship between Nissan initiatives and strategies and their impact on development initiatives. The IS Sr Specialist develops an awareness regarding IS opportunities that enable newer technologies to better support Nissan within a specified area of expertise. The IS Sr Specialist participates in project process reviews and audits and may monitor the status of all IS development activities within the specified area of expertise. The IS Specialist promotes policies, procedures, and processes that contribute to the IS organization’s objectives. The IS Sr Specialist may work with affiliated companies to conduct business and IS strategic planning activities within their area of expertise. The IS Sr Specialist may be engaged in the methodical investigation, definition, analysis and documentation of all or part of a business in terms of business functions and processes, and the information they use within relative to the specialist’s area of expertise. Specialist areas of expertise include communications, technical services, specific product and/or methodology expertise, engineering, operations, networks, and/or specialized applications.

Job Functions

​Coordinate multiple business users on submitted incidents and working them to resolution keeping service levels maintained. Propose solutions and keep track of server health and mitigate issues that arise. Engaging other business units or vendors as required. Manage submitted requests for new Mailboxes, Distribution Lists, and accounts and approve/reject accordingly. Lead project based meetings as required. Coordinate mailbox migrations to O365. Provide Level 2 and Level 3 support for escalated issues. Scope: 30,000+ Exchange mailboxes within multiple countries in the region

Minimum Qualifications

Ability to manage incidents as they occur by working with multiple third party vendors to ensure maintenance and support is carried out effectively among all parties. Qualified IS Specialist must acquire all of the four skills listed below: analytical, technical, managerial, and interpersonal. Analytical skills to understand the organization and its functions, and identify opportunities, as well as the ability to analyze problems, and find the root cause. Management skills to manage projects, resources, risk, and change. Interpersonal skills to work with end users as well as with other analysts, programmers, and other systems professionals in a culturally diverse environment. Possess excellent problem solving skills. The IS Specialist must have technical skills and the ability to understand technical systematic issues and communicate issues effectively to management and peers. Excellent communication skills that promote the establishment of partnerships with service providers Ability to implement approved actions and workarounds with vendors while minimizing risk. Possess in-depth knowledge and experience in:Office 365 platform including, Teams, Exchange Online, Azure AD Connect, Hybrid Configurations and mailbox migration to O365Administering an Exchange environment with 30000+ mailboxesTroubleshooting and administration of multiple versions of ExchangeTroubleshooting and administration Lync 2013, Skype for Business and TeamsTroubleshooting and administration of Active Directory and Azure AD Excellent communication ability across technical and non-technical users Ability to work with multiple technical and non-technical teams across the company Create and maintain technical documentation

Experience:

10 years of overall IS/IT experience with at least 7 years of hands-on supporting a large Exchange 2013/2016 server environment 7+ years' experience in working with multi-vendor technology teams Experience with mail gateways such as Proofpoint is a plus In depth knowledge of the utilization of PowerShell is a plus Familiarity with various programming / scripting languages, operating systems, and computer hardware platforms Nice to have: experience working cross culturally
 

Education:

Bachelor’s degree or technical equivalent. Advanced technical degree a plus.

Computer Skills:

Possess in-depth knowledge in area of applied specialty and broad knowledge of competing technologies and/or methodologies. Microsoft Office (Word, Excel, PowerPoint) Microsoft Visio Mexico City Mexico

  • Mexico City Nestlé A tiempo completo

    Sr Specialist IT Compliance We are looking for a Sr Specialist IT Complianceto be part of our IT North America Security & Compliance Position Snapshot Location: Mexico City IT Security & Compliance Type of work: Hybrid Work Language: Advanced Business English (must have) The role Join the Nestle IT North America Security and...

  • IT Security Specialist

    hace 4 semanas


    Mexico City Axented A tiempo completo

    A Security Specialist focused on app development and IT infrastructure plays a crucial role in ensuring the security and integrity of digital assets. They are responsible for identifying vulnerabilities, implementing security measures, and responding to security breaches. Below are the tools commonly used by Security Specialists to perform their duties...


  • Mexico City Veeva Systems A tiempo completo

    The Role Do you want to help sales of leading cloud solutions in the Life Sciences space? Interested in developing sales and demo skills? As one of the members of our Veeva Solution Consulting team, you will be responsible for supporting the sales process by understanding our customer’s business needs and matching the Vault solution that best meets the...

  • Recruitment Specialist

    hace 3 días


    Mexico City rocket code A tiempo completo

    Rocket Code, an AI-based company focused on cutting-edge solutions, is seeking a dedicated and experienced Recruitment Specialist to join our team. As a Recruitment Specialist, you will play a crucial role in attracting and selecting top talent to support our company's growth. You will be responsible for managing the full recruitment lifecycle, from sourcing...

  • Credit Specialist

    hace 1 semana


    Mexico City Expeditors A tiempo completo

    Job DescriptionThe Credit Specialist is responsible for various activities supporting the Credit Department. Seeking a candidate who has the ability to work independently, multi-task and prioritize tasks as needed.  The ideal candidate has the ability to work within deadlines and strives to continually streamline business process.Major Duties and...


  • Mexico City Mondelēz International A tiempo completo

    Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It With Pride. You deliver detailed continuous business and customer analysis and insight with a focus on driving best practice through simplification, efficiency, consistency by aligning common outputs across accounts. ...


  • Mexico City Mondelēz International A tiempo completo

    Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It With Pride. You deliver detailed continuous business and customer analysis and insight with a focus on driving best practice through simplification, efficiency, consistency by aligning common outputs across accounts. ...


  • Mexico City Thermo Fisher Scientific A tiempo completo

    When you’re part of the team at Thermo Fisher Scientific, you’ll do important work. Surrounded by collaborative colleagues, you’ll have the support and opportunities that only a global leader can give you. Our respected, growing organization has an outstanding strategy for the near term and beyond. Take your place on our strong team and help us make...

  • Supply Chain Specialist

    hace 3 semanas


    Mexico City Align Technology A tiempo completo

    About this opportunity The Supply Chain Specialist is an experienced logistician with extensive operational and process improvement knowledge, covering international shipping, customs clearance, warehousing and domestic distribution. In this role, you will… • Partner global and regional teams to manage operations and fulfilment of our products and...

  • Credit Specialist

    hace 4 semanas


    Mexico City Expeditors A tiempo completo

    Job Description The Credit Specialist is responsible for various activities supporting the Credit Department. Seeking a candidate who has the ability to work independently, multi-task and prioritize tasks as needed. The ideal candidate has the ability to work within deadlines and strives to continually streamline business process. Major Duties...


  • Mexico City Edenred A tiempo completo

    Take a step forward and let Edenred surprise you. Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world.  We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment.  ...

  • Security Specialist

    hace 3 semanas


    Mexico Nuvit Service A tiempo completo

    Security Specialist Description Position Overview/Primary Purpose: The Hardening Compliance Analyst will work with the team to help homologate the tool and process to measure hardening compliance across SanUS entities. The Hardening compliance analyst will support the team to understand hardening compliance gaps by setting up the initial configurations of...


  • Mexico City Citi A tiempo completo

    The Info Security Prof Group Mgr is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to prevent, monitor and respond to information/data breaches and cyber-attacks.The overall objective of this role is to ensure the execution of Information Security directives and activities...


  • Mexico City Concentrix A tiempo completo

    Job Title:Junior IT Support SpecialistJob DescriptionConcentrix Catalyst is the experience design and engineering team of Concentrix, a leading global solutions company that reimagines everything CX through strategy talent and technology. We combine human-centered design powerful data and strong tech to accelerate CX transformation at scale. The Catalyst...


  • Mexico City Nissan Motor A tiempo completo

    This position is on the Sales Finance facing team. The Sr. Analyst is someone who is very curious on what the data might reveal, has an entrepreneurial mindset, and a can do attitude. The Sr. Analyst has a passion for digging into the data to help answer complex business questions by leveraging insights generated from our sales finance data. Job...

  • Senior Specialist

    hace 2 semanas


    Mexico City Larsen & Toubro Infotech Ltd A tiempo completo

    Senior Specialist - System Management Job Req Id: 1290591 SAP Basis consultant responsibilities include configuring monitoring tuning and troubleshooting the SAP technical environment on an ongoing basis as well as scheduling and executing the SAP transport system The SAP Basis consultant is responsible for the installation upgrade and maintenance of SAP...


  • Mexico City Takeda A tiempo completo

    Description The Future Begins Here At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet. In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that...

  • Tech Lead SAAS

    hace 2 semanas


    Mexico City Oracle A tiempo completo

    As a Sr. Principal Support Engineer, you will be utilized as the "proactive" technical support, business solution implementation and risk manager to assure the highest level of customer satisfaction. You will create/contribute to automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues. This position is regarded by...


  • Mexico City ProductLife Group A tiempo completo

    In the context of a new project, we are looking for a Regulatory Affairs Specialist to join our teams in Mexico/LATAM. Group 10 Responsibilities Provide guidance and support about Mexican and Central America legislation Contribute to the regulatory activities performed. Regulatory activities include pre licensing activities, new registration...


  • Mexico City Nasdaq A tiempo completo

    Nasdaq is seeking a highly motivated and innovative individual to join the Release Engineering team as a DevOps Engineer Specialist for the purpose of supporting our next generation of developer tools and infrastructure, based in Mexico office. Release Engineering is the hub around which Engineering, Product Support, Product Management and Quality Assurance...