Application Manager MES/OT
hace 3 semanas
Application Specialist Manufacturing Execution Systems (MES) /OT / Especialista en Aplicaciones MES/OT
The Application Specialist Manufacturing Execution Systems (MES)/ OT serves as Nouryon’s subject matter expert in application and support for MES/OT and a key member of the IM services Functional Application support team, working together with the rest of the team in our new IT Hub in Mexico City. In this role you will play a crucial part in supporting our strategic initiatives enhancing and maintaining core application critical to our business operations.
At Nouryon, our global team of Changemakers takes positive action every day, to reach higher collectively and individually. We create innovative and sustainable solutions for our customers to answer society’s needs – today and in the future.
In your future role as Application Specialist MES/ OT you will
Support Incident Management by registering, monitoring, and resolving application-related tickets to keep systems operational. Monitoring application performance to maintain the integrity of the production environment and ensure system stability. Managing the incident resolution process to uphold systems uptime and stability. Ensuring applications are maintained according to SLAs and regional business needs. Being available for emergencies on a 24x7 schedule. Serving as the initial escalation point for third-party vendors and end-users on maintenance issues. Contributing to policy and standards changes and ensuring compliance with IM processes. Documenting applications thoroughly, including technical, process, and end-user aspects. Executing changes and enhancements, including problem description, solution preparation, and system change execution. Conducting tests as per integration test specifications and diagnosing faults. Analyzing and supporting key users' training needs and maintaining training materials. Periodically visiting customer sites to address issues and demonstrate visibility. Supporting project handover activities and participating in project execution. Participating actively in the Change Advisory Board and implementing automation initiatives. Supporting complex seller integrations..
We believe you bring
About Nouryon
If you’re looking for your next career move, apply today and join Nouryon’s worldwide team of Changemakers in providing essential solutions that our customers use to manufacture everyday products such as personal care, cleaning, paints and coatings, agriculture and food, pharmaceuticals, and building products. Our employees are driven by the wish to make an impact and actively drive positive change. If that describes you, we will gladly make way for your ambitions. From day one we support you with your personal growth, through challenging positions and comprehensive learning and development opportunities, in a dynamic, international, diverse, and proactive working environment.
Visit our and follow us on
#WeAreNouryon #Changemakers
We have already chosen our sourcing channels for this recruitment and kindly ask not to be contacted by any advertisement agents, recruitment agencies or staffing companies.
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