Customer Quality Engineer

hace 4 semanas

Celaya, México GKN Automotive A tiempo completo

OPEN ROLE

Customer Quality Engineer

¿Who are we?

Our vision is to deliver sustainable value with standard, consistent, digitally enhanced processes. To achieve this, we are seeking to attract highly motivated and skilled professionals. In return we offer a corporate culture which champions professional development, embraces and leads change, crates ingenious solutions for our customers and encourages collaboration.

Role Purpose:

Voice of the customer within the organization. Responsible and direct contact for OEM customers coordinating the answer to Customer within the customer criteria and procedures.

Responsible for ensuring customer products meet expected quality by creating, implementing, and managing systems, procedures and audits.

Responsible for managing the APQP for engineering changes control and ensuring milestones based on our customer's CSR's until PPAP approval is obtained.

Responsible for monitoring compliance of the Customer Scorecard, if any deviation is detected coordinates the corrective actions to return to compliance.

Coordinates the response to Quality Issues reported by Customers, defines and implement corrective and preventive actions to avoid recurrence of the root cause.

Experience and essential qualifications:

Engineering degree in Industrial Engineering, Mechanical, Metallurgical or related field. Three years of experience as Quality Engineer in Automotive Industry Two years of experience attending OEM customers Experience with Core Tools application Experience with Customer and portals management Advanced English, capable of fluent conversation Experience with Problem Solving techniques With valid Passport and Visa 

Reports to: Customer Quality Leader.

Plant: GKN Villagrán. 

Responsibilities:

Receives and communicates to Plant the Specific Requirements from Customers Supports the risk level definition and provides support information for internal deviations approval. Receives Customer Scorecard and coordinates action plant to maintain a good performance Coordinates the technical support and service for Customers Responsible to define the responsibility on 0 Km quality issues, provides feedback information to customer. Coordinates the Problem-Solving analysis and definition and implementation of the corrective actions at 0 KM quality issues Receives the new programs information to follow up the issues during mass production stage Participates on the validation of Engineering and Process changes with Customer Prepare and deliver the validation samples for PPAP approvals Coordinates the PPAPs validation and obtains the approvals or coordinates the deviation to allow the delivery of mass production.

Essential competences:

Knowledge of IATF & VDA 6.3 Application of Core Tools Problem solving techniques (QRQC preferable) Statistical analysis and Statistical Process Control Knowledge of GD&T  Customer Specific Requirements Leadership capabilities Work team. Assertive and effective communication.

Interested please send an email with the title “CQE GKN" attaching your resume only days 04 to 09 of March.

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