Account Support with Dutch
hace 1 mes
Tripaneer is looking for a full-time home-based independent contractor who is based in LATAM and who can provide Account Management services, with client relations and account management experience.
As Tripaneer continues to expand our business globally, we are always looking for the best and brightest who share our passion for enriching lives through unforgettable travel experiences.
You will be the front-line to communicate with specific member organizers about their accounts and the services / features we provide for them to increase their conversion rate. Your tasks range from maintaining organizers’ accounts, running periodic checks and suggesting improvements to add more availability and improve the member organizers’ individual content listings in order to meet the demands and interests of customers on Tripaneer’s theme holiday websites.
Responsibilities
Answering organizer questions and requests
Member organizer account management
Coordinating work and progress of organizer listings
Suggesting improvements to organizer profiles and listings
Updating organizer profiles and listings
Contacting new member organizers and existing member organizers to share updates
Coordinate marketing related efforts with the organizer
Assisting the team with presentation, project and meeting preparation
Requirements:
A Bachelor's Degree, in any fieldAbility to learn on the fly, and have the drive to grow on a personal and professional scale1-3 years of experience in managing accounts / client or stakeholder relationshipsNative Dutch speaker Excellent English written and verbal communication skillsExcellent computer skills ( Excel, Google Suite)Ability to stay focused while working on large tasks, while retaining close attention to detailAbility to work independently, be proactive and use your own initiativeProper registration as an independent contractor in your country of main residence from where you will be delivering the services is a hard requirementPlus-points:
Experience or affinity with the tourism industry is a plus
Experience living / traveling in an English speaking country is a plus
Experience using a range of online tools and services (gmail, skype, google drive etc.)
Experience using data analytics tools ( Looker) and/or experience interpreting data to identify action items
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