Director, Marketing Operations

Overview: We are seeking a seasoned Marketing Operations Director to lead our Marketing Operations function. This strategic leadership role will oversee the entire marketing operations tech stack, drive the acquisition of new systems, oversee a team dedicated to managing the marketing automation system and optimizing marketing performance. The ideal candidate will be adept at both managing technologies and leading people, with a vision to innovate and streamline our marketing operations.

Responsibilities:

Provide overall leadership and direction to the Marketing Operations team, setting strategic objectives and ensuring the alignment with overall business goals

Manage the technology stack related to marketing automation, evaluate and implement tools and systems to enhance marketing efficiency and effectiveness

Lead the acquisition and integration of new systems to support evolving marketing strategies

Oversee the development and execution of marketing campaigns across various platforms, ensuring best practices and innovative approaches

Drive performance management processes within the team, setting KPIs and ensuring continuous improvement in operations and outcomes

Cultivate a culture of excellence and accountability, mentoring team members and developing a high-performing marketing operations group

Collaborate with other senior leaders to integrate marketing operations with company-wide strategies

Conduct high-level analysis of marketing performance, translating data into strategic insights and action plans

Manage vendor and stakeholder relationships, ensuring that marketing operations delivers value and maintains alignment with business objectives

Qualifications:

10+ years of experience in marketing operations, with a minimum of 5 years in a leadership role overseeing a marketing operations team

Proven experience managing a comprehensive marketing automation stack and leading digital transformation initiatives

Strong strategic planning and team management skills, with a track record of building and leading successful teams

In-depth knowledge of marketing automation platforms, CRM systems, and analytics tools

Demonstrated ability in performance management and driving teams to achieve and surpass objectives

Excellent communication and interpersonal skills, with an ability to inspire and lead teams in a dynamic environment

Education:

Bachelor’s degree in Marketing, Business, Technology, or a related field. Master’s degree or equivalent experience preferred

Personal Attributes:

Visionary leader with a strategic mindset and the ability to foresee business needs

Exceptional problem-solving skills, with a focus on efficiency and scalability

Strong decision-making abilities and a results-oriented approach to marketing operations

Ability to foster a collaborative team environment and empower team members to excel

Resilient and adaptable, capable of navigating complex business challenges

Come as You Are

Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.