Team Leader
hace 6 meses
Team Leader (Sales Sched/Demand Planner)
Location Guadalajara, MexicoFORVIA HELLA is a listed, international automotive supplier. Coming together with Faurecia in the FORVIA Group, we build the world's seventh largest supplier of automotive technologies. As a global market leader in high-growth areas, FORVIA employs 157,000 people worldwide. FORVIA HELLA therein stands for high-performance lighting technology and automotive electronics. At the same time, we cover a broad service and product portfolio for the spare parts and workshop business as well as for manufacturers of special vehicles with our Business Group Lifecycle Solutions. With around 37,500 employees at over 125 locations, the Company is active worldwide and generated adjusted sales of € 8.1 billion on a preliminary basis in the fiscal year 2023.
YOUR TASKS
Responsible for the Customer Service / Sales Scheduler area, leading a team to the following processes:
Processing complex external and internal customers' orders process through the whole process chain, as well as monitoring Kanban control loops to the customer, or controlling consignment movements in clearly defined contexts Ensuring complex customers' orders to be delivered to the customer, by setting daily, weekly and monthly priorities for production planning in cooperation with internal positions impacting the production plan Raising awareness for customers call-off fluctuations and demand de- or increases effecting production Ensuring customers satisfaction by communicating appropriately about delivery dates, current supply situation, constraints, complaints, damages, or changes within drawing status in clearly defined contexts Clarifying root causes for inventory level differences in cooperation with responsible persons in clearly defined contexts Determining, entering and managing IT-based master data for area of responsibility Actively checking customers portals for new logistics requirements, customers performance evaluations and logistical claims Contributing to achieve planned finished goods stock level for complex running projects, as well as complex ramp-ups, phase-outs, relocations, and ECNs Improving delivery service level constantly, by optimizing logistics costs in clearly defined contextsYOUR QUALIFICATIONS
2-5 Years experience of customer service positions Bachelor's degree in foreign trade, logistics, engineering Advanced English Negotiation Leadership
OUR OFFER
Even if you do not meet all our requirements, do not hesitate to apply to us, because the further development of our employees is very important to us and opens up a wide range of opportunities for you in our company.
FORVIA HELLA stands for the variety of all employees. Inclusion and diversity are firmly anchored in our company culture. We are continuously looking for new team players and welcome applications from all interested parties, regardless of their ethical and social background, age, religion, gender, disability, sexual orientation or identity.
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