Soft Service Supervisor
hace 1 mes
JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Conocimientos de indicadores de calidad KPI.
Conocimiento de Sistema de Gestión Ambiental (SGA) e ISO 14001.
Seguimiento a programas de servicios (limpieza, fumigación, destrucción de papel confidencial, jardinería, limpieza de fachadas, etc.).
Atención y cierre de tickets de usuario (15 min).
Conocimiento en procedimientos seguridad e higiene uso de EPP, etc.
Conocimiento en procedimientos de limpieza y servicios generales.
Detectar las diferentes áreas de oportunidad y mejora continua.
Funciones y Responsabilidades
Recorridos de calidad para validar estado de instalaciones (conservación).
Recorridos para validar se realicen los procedimientos de todos los servicios.
Recorridos para validar servicios de calidad (limpieza, fumigación, jardinería, destrucción de papel confidencial, retiro de UHF, recargas odocontroles y LGS.
Seguimiento al llenado de bitácoras de sanitarios.
Seguimiento a atención y cierre de reportes Z1 (Limpieza y Conservación) (15 MIN).
Seguimiento a retiro de residuos de los niveles.
Seguimiento a revisión de bodegas de limpieza y proveedores para que se cumpla SGA.
Acercamiento a usuarios BBVA para su atención.
Seguimiento a asistencia de personal socios comerciales.
Entiende y aplica los conceptos de calidad en el servicio. Ya que deberá evaluar previamente los preparativos realizados para cada evento, y realizar auditorías en áreas de los altos niveles directivos.
Perfil Profesional (Aspectos Destacables)
Formación: Medio superior-Superior dentro del area de hoteleria y turismo.
Formación Complementaria/Certificaciones: conocimientos en procedimientos de limpieza, del sistema de gestión ambiental, seguridad industrial o normas laborales.
Experiencia (incluir años de experiencia): 3 años
Otros adicionales (idioma, habilidades, etc.): Ingles básico, manejo de paquetería office, manejo de personal.
Location:
On-site –Ciudad de Mexico,MEX, Mexico,MEXIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
-
Guest Experience Supervisor
hace 1 mes
Mexico City Sagan A tiempo completoPosition: Guest Experience SupervisorLocation: Remote (MST Timezone)Work Schedule: Monday to Friday, 10:00 AM to 07:00 PM (MST)About Us:Our company is a rapidly growing premium short-term rental property management company headquartered in Colorado Springs, Colorado. With a commitment to exceptional customer service and a focus on creating memorable guest...
-
Service Operations Excellence Specialist
hace 2 días
Mexico City KONE A tiempo completoAre you ready to make your next career move to join our team as a Service Operations Excellence Specialist in Mexico City? Service Operations Excellence Specialist supports Maintenance Operations Excellence Manager and Maintenance operations management in the frontline to implement, ensure compliance and maintain the performance of end-to-end business...
-
Customer Service
hace 1 semana
Mexico City SpotOn A tiempo completoAt SpotOn, we’re helping restaurants and small businesses compete and win with flexible payment and software technology—backed by real people who really care. From seamless point-of-sale systems to integrated restaurant management solutions, every SpotOn tool is designed to help local businesses increase profits and create better experiences for their...
-
Advisor Travel Customer Service External
hace 1 mes
Mexico City Marriott Vacations Worldwide A tiempo completoDescripción del empleo Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true. Advisor...
-
Senior Service Delivery Consultant IRC212706
hace 3 días
Mexico City Hitachi Careers A tiempo completoDescription:Service Delivery Consultants are skilled professionals who form part of our client's SaaS Operations team delivering services to our client's clients. The main purpose of the role is to contribute to the successful support and maintenance of their Dimension platform and to all aspects of service delivery around it.Service Delivery Consultants...
-
Customer Service | Restaurant Management
hace 1 semana
Mexico City SpotOn A tiempo completoAt SpotOn, we’re helping restaurants and small businesses compete and win with flexible payment and software technology—backed by real people who really care. From seamless point-of-sale systems to integrated restaurant management solutions, every SpotOn tool is designed to help local businesses increase profits and create better experiences for their...
-
Supervisxr de Ama de Llaves
hace 1 mes
Mexico City Hilton Mexico City Santa Fe A tiempo completoDescriptionHousekeeping Floor Supervisor What will I be doing?As a Housekeeping Floor Supervisor, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel. Specifically, a Housekeeping Floor Supervisor will perform the following tasks to the highest standards: Allocate work duties to Team Members Perform routine...
-
Supervisxr de Ama de Llaves
hace 1 mes
Mexico City Hilton A tiempo completoHousekeeping Floor Supervisor What will I be doing?As a Housekeeping Floor Supervisor, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel. Specifically, a Housekeeping Floor Supervisor will perform the following tasks to the highest standards: Â Allocate work duties to Team Members Perform routine...
-
Capitan de Restaurante
hace 1 mes
Mexico City Hilton Mexico City Santa Fe A tiempo completoDescriptionA Restaurant Captain assists the Supervisor with activities coordination of the guest services team to deliver an excellent experience while supporting the team and ensuring compliance with health and safety requirements.What will I be doing?As a Restaurant Captain, you will be responsible for the organization and coordination of the team,...
-
Customer Service Engineer
hace 1 mes
Mexico City iMin A tiempo completoMain Duties and Responsibilities:Pre-Sales Conduct quality product training and technical guidance to customers to resolve technical problems (both software & hardware) Build quality relationships with customers and managers Provide in-house technical support to sales staff Leading the design of the program for the customer Constantly collect and...
-
Supervisor-Engineering
hace 2 semanas
Mexico City Courtyard by Marriott A tiempo completoPOSITION SUMMARY Install, maintain, perform preventative maintenance on, and recommend replacement of tools, appliances, and equipment. Calibrate all controls, gauges, meters, etc. Identify, locate, and operate all shut-off valves. Order, mark, and stock parts and supplies as needed. Maintain inventory and purchase orders log. Inspect tools, equipment, or...
-
Supervisxr de Outlets
hace 1 mes
Mexico City Hilton A tiempo completoA Food and Beverage Supervisor is responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met. What will I be doing?As a Food and Beverage Supervisor, you are responsible for supervising operations of Food and Beverage outlets to...
-
Account Supervisor
hace 1 mes
Mexico City Edelman A tiempo completoZeno Brand has helped evolve, promote, and protect some of the world’s most iconic and celebrated brands. We aspire to do work that moves people – work that inspires people to not only “buy in” to brands, but also buy. We thrive off the energy, heart, and hustle of the city around us and apply that same passion to everything we do. From cars to...
-
Mechanic USA visa sponsorship Jobs
hace 4 semanas
Mexico City move2usajobs.com Inc A tiempo completoFull Time: Yes Number of Workers Requested: 2 Job Duties: Essential duties for Mechanic: - Perform routine maintenance on farm machinery and automotive vehicles. - Diesel and gasoline engines included. - Inspect machines for faulty parts, wear, damage, or specific problems that could affect performance. - Analyze and diagnose mechanical issues. - Input,...
-
Supervisor-Housekeeping
hace 4 semanas
Mexico City Le Méridien A tiempo completoType de Poste Non-Management Contrôler les chambres, les espaces publics, la piscine, etc. après le passage du chargé d'entretien ménager afin de garantir le respect des standards de qualité. Effectuer des rapports sur les chambres louées, vérifier le statut des chambres, déterminer les chambres non adaptées, établir des priorités pour le...
-
Oracle Technical Lead Executive
hace 2 semanas
Mexico City Cognizant A tiempo completoTechnical Lead Qualification : Bachelor's in engineering or equivalent Responsibility : Project Planning & Setup : Understand and contribute to resource plan. Identify appropriate processes based on project landscape. Identify gaps and advise on improvements if required. Share inputs in creation of project plan. Contribute to...
-
Mechanic USA visa sponsorship Jobs
hace 4 semanas
Mexico City move2usajobs.com Inc A tiempo completoJob DescriptionFull Time: Yes Number of Workers Requested: 2 Job Duties: Essential duties for Mechanic: - Perform routine maintenance on farm machinery and automotive vehicles. - Diesel and gasoline engines included. - Inspect machines for faulty parts, wear, damage, or specific problems that could affect performance. - Analyze and diagnose mechanical...
-
Junior Backend Tech Support
hace 4 semanas
Mexico City EX2 Outcoding A tiempo completoBecome an Outcoder as a Junior Tech Support Specialist As a Jr. Tech Support Specialist at EX² Outcoding, you will be on the front lines of providing technical assistance and support to our stakeholders. This role requires the technical proficiency to either resolve issues directly or escalate them to the appropriate team for resolution, ensuring a...
-
Supervisor-Kitchen
hace 4 semanas
Mexico City Marriott International A tiempo completoJob Number 24067483Job Category Food and Beverage & CulinaryLocation Courtyard Mexico City Airport, Sinaloa 31 Penon de los Banos, Mexico City, Mexico, Mexico VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYSupervise and coordinate activities of cooks and workers. Determine how food should be...
-
Supervisor - Engineering
hace 2 semanas
Mexico City Courtyard Mexico City Airport A tiempo completoJob Number 24075848Job Category Engineering & FacilitiesLocation Courtyard Mexico City Airport, Sinaloa 31 Penon de los Banos, Mexico City, Mexico, Mexico VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryInstall, maintain, perform preventative maintenance on, and recommend replacement of tools,...