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Implementation Process Owner M/F

hace 4 meses

Guadalajara, México GEODIS A tiempo completo
Position description Type of assignment

Full-time Regular

Function

Support function - Business Excellence

Job title

Implementation Process Owner M/F

Position requirements and constraints (working hours…)

Position requires flexible working hours as it is a Global position and requires communication with other WW regions. Position may require travelling.

Job description

The Implementation Process Owner provides leadership in designing complex, end-to-end processes to implement fulfillment of management / client / operational requirements.

- Design, formalize, and implement E2E processes based on Client and Internal requirements.
- Create needed documentation - external & Internal.
- Ensure continuous improvement and review of existing processes and their corresponding documentation throughout project implementation.
- Assess and validate process change requests before sharing with relevant teams (central or regional) for implementation.
- Act as the liaison between the process and project stakeholders, validating changes and ensuring alignment with organizational & business goals.
- Promote the “mindset” for continuous improvement of the processes.
- Focus on customer experience by ensuring the process continues to meet or exceed customer expectations.
- Define and Develop process management tools (Control points, KPIs) linked to processes and reporting.
- Ensure that the tools allowing to regularly monitor and analyze key performance indicators are designed and implemented along the process itself.
- Ensure agreed external and internal trainings are provided before Go Live.

As part of the broader team, you might be asked to execute other duties as assigned which may include managing small internal projects.

Applicant's profile

You should have 5 to 7 years of experience in areas of Logistics or Supply Chain process development, change management, or continuous improvement in house or as advisory services, ideally in international or multicultural environments.

You like working with complex (E2E) tailored processes and creating and managing documentation.
You are naturally curious, always seeking to learn and improve with a strong orientation to details.
You must be fluent in English, written and spoken.

Working time (%)

100

Monthly Salary

The range provided will be for the COE in Guadalajara.

Position location Position place

America, Mexico, Jalisco

Location

Guadalajara

Candidate criteria Minimum level of education required

BACHELOR'S DEGREE

Years of experience in similar position

Confirmed (5 to 10 years of experience)

Languages

English (Fluent)