Fleet Support Engineer 3
hace 5 días
Req ID:458660
At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.
The job of “Fleet Support Engineers” also called “Help Desk Operators” consists in providing technical support to both the Operator (Control Room, possibly directly drivers) and Alstom teams, analyzing data coming from the smart system (on-board, trackside) and from the Operator. For this they can rely on Alstom’s most advanced tools, especially TrainTracer™ and HealthHub™ suite enabling not only trains remote monitoring but also predictive maintenance and prognosis for the highest service performances.
We can summarize their mission by four key roles:
The first role of Fleet Support Engineers is to analyze real time information available from the remote monitoring systems, especially Alstom Health Hub™, providing to the whole transport organization an accurate view of the current condition of the rolling stock and infrastructure equipment for the best Availability of the whole system.
This real time monitoring enables immediate efficient advice to the Control Room in contact with the drivers (possibly directly to the drivers themselves) in case of system fault occurring during service, combining equipment status with technical knowledge to ensure minimum perturbation of the service. Remote monitoring also enables the early detection of necessary maintenance (preventive or corrective) before it becomes visible in service, allowing maximum system availability for minimum maintenance (notion of predictive and CBM: condition-based maintenance). Based on dashboards and rules generating alerts (defined from Alstom return-of-experience worldwide and/or customized) Help Desk operators can extract from “big data” the key information and create notifications destined to the maintenance teams, for intervention at the best time.Their second role, also real time, is to analyze, filter and dispatch the failure notifications generated by the Operator (Control Room):
Confirm necessity of Alstom intervention or reject failure notifications, Complete notifications with all additional data available ( associated faults codes, relevant maintenance history, etc.) providing as many inputs as possible to the troubleshooters to make their intervention fast and conclusive, Support the maintenance planner to allocate estimated intervention time.The third role of the Help Desk is to support the Alstom teams in improving/sustaining Reliability performance of the Rolling Stock, doing background analysis of all data collected: received via various remote systems or collected “manually” by the maintainers on the different equipment. The purpose of this is:
Explaining spot failures, Looking for recurrent failures, supporting the Warranty Manager and Engineering Manager to continuously improve the Reliability performance, Assessing the efficiency of corrective actions related to recurrent issues, monitoring their effect especially for system Reliability.You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you
Important to note
As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.
Job Type:Experienced
Job Segment: Help Desk, Information Technology, Technical Support, Transportation, Technology, Operations
-
Fleet Support Engineer 3
hace 1 semana
Cancún, Quintana Roo, México Alstom A tiempo completoReq ID:458660 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than colleagues lead the way to greener and smarter...
-
Fleet Support Engineer 3
hace 2 semanas
Cancún, México Alstom A tiempo completoReq ID:458660 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and...
-
SR SIG&COM System Engineer
hace 1 semana
Cancún, Quintana Roo, México Alstom A tiempo completoReq ID:455747 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than colleagues lead the way to greener and smarter...
-
SR SIG&COM System Engineer
hace 1 día
Cancún, México Alstom A tiempo completoReq ID:455747 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and...
-
JR SIG&COM System Engineer
hace 1 día
Cancún, México Alstom A tiempo completoReq ID:458659 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and...
-
SR SIG&COM System Engineer
hace 1 semana
Cancún, Quintana Roo, México ALSTOM Gruppe A tiempo completoPress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Company: Alstom At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest...
-
SR SIG&COM System Engineer
hace 1 semana
Cancún, Quintana Roo, México Alstom A tiempo completoReq ID:455747 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than colleagues lead the way to greener and smarter...
-
JR SIG&COM System Engineer
hace 1 semana
Cancún, Quintana Roo, México Alstom A tiempo completoReq ID:458659 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than colleagues lead the way to greener and smarter...
-
JR SIG&COM System Engineer
hace 1 semana
Cancún, México Alstom A tiempo completoReq ID:458659 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and...
-
SR SIG&COM System Engineer
hace 3 días
Cancún, México Alstom A tiempo completoReq ID:455747 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and...
-
PI support Engineer
hace 2 meses
Cancún, México Alstom A tiempo completoReq ID:446739 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and...
-
PI support Engineer
hace 3 semanas
Cancún, México Alstom A tiempo completoReq ID:446739 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and...
-
PI support Engineer
hace 4 semanas
Cancún, México Alstom A tiempo completoReq ID:446739 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and...
-
PI support Engineer
hace 3 semanas
Cancún, México Alstom A tiempo completoReq ID:446739 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and...
-
PI support Engineer
hace 1 semana
Cancún, Q.R., México ALSTOM Gruppe A tiempo completogestionar las actividades realizadas por PI Support en el centro de producción (PI logistic, FM Coordinator) Llevar a cabo la resolución de problemas durante el periodo de PI, así como la pre-garantía y puesta en marcha (y validación y certificación si procede), incluida la investigación y reparación. Apoyar el establecimiento de las instalaciones...
-
Test & Commissioning Engineer Ixl T1 -1
hace 1 semana
Cancún, Quintana Roo, México Alstom Gruppe A tiempo completoPress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: TEST & COMMISSIONING ENGINEER IXL T1 -1Company: Alstom We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless...
-
test & commissioning engineer ixl t1 -1
hace 3 semanas
Cancún, Quintana Roo, México Alstom A tiempo completoReq ID:455858 We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global community of more...
-
test & commissioning engineer ixl t1 -1
hace 1 semana
Cancún, Quintana Roo, México Alstom A tiempo completoReq ID:455858 We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global community of more...
-
test & commissioning engineer tms/scada t2 -1
hace 1 semana
Cancún, Quintana Roo, México Alstom A tiempo completoReq ID:455867 We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global community of more...
-
Tren Maya
hace 3 semanas
Cancún, Quintana Roo, México Alstom A tiempo completoReq ID:452288 We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global community of more...
