Operations Manager
hace 5 meses
Operations Managers are responsible for all budgetary, people development and operations objectives for one functional area of our Fulfillment Center (Inbound, Outbound, Change Ops).
Key job responsibilities
- Drives creation of staffing plans, schedules, quality initiatives, process change initiatives, and other Change/Six Sigma initiatives to enable their Functional Area and ultimately the FC to meet and exceed Business Plan.Sets / clarifies requirements and expectations for Area Managers.
- Measures performance, provides feedback, and holds Area Managers accountable for their performance and the performance of their departments.
- Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.
- Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
- Works closely with support staff (HR Manager, Financial Manager, Facilities Manager, S&LP Manager, and Other Sr. Ops. Managers, IT Manager) to build and secure support and resources for projects and initiatives in his/her area, as well as providing needed support and resources for other staff initiatives.
- Able to address operational and personnel issues affecting functional area.
- Surface issues with potential to affect multiple functional areas, along with ideas for solutions, to Sr. Ops, General Manager and / or HR.
BASIC QUALIFICATIONS
- 3+ years of performance metrics, process improvement or lean techniques experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Bachelor's degree in business, engineering, operations, supply chain, transportation logistics
- 3+ years of employee and performance management experience
- 5+ years Operations Management experience in manufacturing, production, distribution environment or related industry and supervisory responsibility for a minimum of 100 hourly employees
- Spanish and English Fluent
PREFERRED QUALIFICATIONS
- Basic/Working knowledge of Six Sigma tools and Lean techniques preferred-
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