IT Engineer

hace 3 semanas

Mexicali, México Intuitive Surgical A tiempo completo
Company DescriptionDescripción de la empresa

En Intuitive, estamos unidos detrás de nuestra misión: creemos que la atención mínimamente invasiva es la atención que mejora la vida. Mediante la inventiva y la tecnología inteligente, ampliamos el potencial de los médicos para curar sin limitaciones.

Como pioneros y líderes del mercado en cirugía robótica, nos esforzamos por fomentar un equipo inclusivo y diverso, comprometido con marcar la diferencia. Durante más de 25 años, hemos trabajado con hospitales y equipos de atención de todo el mundo para ayudar a resolver algunos de los desafíos más difíciles de la atención médica y avanzar en lo que es posible.

Intuitive se ha construido gracias a los esfuerzos de grandes personas de diversos orígenes. Creemos que las grandes ideas pueden provenir de cualquier lugar: nos esforzamos por fomentar una cultura inclusiva basada en la diversidad de pensamientos y en el respeto mutuo. Lideramos con inclusión y capacitamos a los miembros de nuestro equipo para que trabajen de la mejor manera y manifiesten su auténtica personalidad.

Las personas apasionadas que quieren marcar la diferencia impulsan nuestra cultura: los miembros de nuestro equipo se basan en la integridad, tienen una sólida capacidad para aprender, la energía para hacer las cosas, y aportan experiencias diversas del mundo real para ayudarnos a pensar de nuevas maneras. Invertimos activamente en los miembros de nuestro equipo para apoyar su crecimiento a largo plazo y así poder continuar avanzando en nuestra misión y alcanzar su máximo potencial.

Únase a un equipo comprometido a dar grandes pasos hacia delante para una comunidad global de profesionales de atención médica y sus pacientes. Juntos, avancemos en el mundo de la atención mínimamente invasiva.Job Description

Primary Function of Position:

This is, on a day-to-day basis, responsible for supporting all Information Systems hardware and software for all Corporate and Field employees. The scope of hardware support includes all laptops, desktops, printers, cell phones, telecom, and other equipment. The scope of software support includes MS Windows Operating Systems, email, local databases used to support business functions, and various ISI corporate business applications that are used by ISI Employees, including basic support to Payroll system (TRESS).  Must support “building needs” such as network connectivity, networked printers, copiers, projectors, and any other technical needs.

 

Roles & Responsibilities:

  • Respond to requests for IT assistance directly from corporate and field users.
  • Document and maintain processes, best practices, knowledge base and training materials.
  • Support the maintenance of adequate equipment inventory.
  • Support all building needs including printers, copiers, meetings, etc.
  • Manage/participate in value added projects as needed.
  • Ensure company and departmental goals as defined by management are met completely and on time.
  • Support issues escalation from IT Technician (Tier I, II,III).
Qualifications

Skills, Experience, Education, & Training:

 

  • At least 2 years’ experience supporting Windows operating system computing environment.
  • Strong knowledge of Windows all versions of desktop is a must and server version desired.
  • Experience in SQL and other database language desired
  • Experience in TRESS application. Experience in Payroll and accounting software desired.
  • Must be able to work independently and self-directed, as well as within a team. 
  • Must have strong organizational and communication skills, both verbal and written.
  • Should be flexible and able to complete projects outside normal daily duties as needed. 
  • Weekend and non-business hour support rotation required.
Additional Information

Intuitive es un empleador que brinda igualdad de oportunidades de empleo. Proporcionamos igualdad de oportunidades de empleo a todos los solicitantes y empleados cualificados, y prohibimos cualquier tipo de discriminación y acoso, independientemente de su raza, sexo, condición de embarazo, orientación sexual, identidad de género, origen nacional, color, edad, religión, condición de veterano protegido o de discapacidad, información genética o cualquier otra condición protegida por las leyes federales, estatales o locales aplicables.

Shift: Evening
Travel: 25% of the time

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