Application Analyst

hace 5 meses


Mexico City Thomson Reuters A tiempo completo

About the Role

In this opportunity as Application Analyst , you will:

Provide technical and procedural consistency within a team focused on troubleshooting and problem-solving client system performance and functionality concerns Assist in the reduction of the number of incidents as well as decreasing resolution times by providing high-level trouble shooting on technical issues Respond to client’s basic system questions and how-to inquiries Analyze data to support global trade operations of clients Apply corrective solutions to meet client’s supply chain needs Communicate with clients to provide excellent customer service at all times Work as part of an international team of software analysts Following standards and influencing continuous improvement of standards Assist with production of technical documentation for assigned tasks and projects Other duties as assigned

About You

You’re a fit for the role of Application Analyst if your background includes:

Support experience with an emphasis on providing excellent service in a customer care role Superior analytical, problem solving and troubleshooting skills Exceptional attitude towards customer service Ability to work independently and in a team environment Excellent verbal and written communication skills Awareness of programming concepts and database usage Familiarity with Internet-based applications Capable of multi-tasking in a fast-paced environment Experience with Web-based software platforms Knowledge on SQL Usage of Microsoft suite

What’s in it For You?

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

Hybrid Work Model : We’ve adopted a flexible hybrid working environment for our office-based roles while delivering a seamless experience that is digitally and physically connected. Culture : Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more. Wellbeing : Comprehensive benefit plans; flexible and supportive benefits for work-life balance: two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing. Learning & Development : LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking. Social Impact : Nine employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact. Purpose Driven Work : We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
#LI-IL1


Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. 

Accessibility 

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.



  • Mexico City Thomson Reuters A tiempo completo

    About the Role In this opportunity as Application Support Analyst - Customer Service, you will: Deliver reliable infrastructure and application operations according to business expectations across the application portfolio. Partner with application development teams to deliver operational readiness for new applications and features. Collaborate...


  • Mexico City Thomson Reuters A tiempo completo

    We are seeking a motivated Application Support Analyst to begin an exciting journey with our global service management team. You will be a key contributor within a team that is central to supporting Thomson Reuters' FindLaw Segment — the world's leading provider of legal information and internet marketing solutions tailored to consumers, small businesses,...


  • Mexico City Zifo A tiempo completo

    Position Overview: Zifo is looking for a talented Scientific Application Analyst for the LATAM region to join our dynamic team. In this role, you will design, implement, and support the configuration of various scientific applications, including Laboratory Information Management Systems (LIMS) and Electronic Lab Notebooks (ELN). You will work closely with...


  • Mexico City MMC Corporate A tiempo completo

    We are MarshMcLennan, we offer consulting and risk management services, insurance brokerage and insurance program management for different sectors of the economy through the business units: Marsh, Mercer, Guy Carpenter and Oliver Wyman.At Marsh we are looking for candidates for the following position located in México City:IT Application Support...


  • Mexico City Maersk A tiempo completo

    The Maersk vision is to become the Global Integrator of container logistics - connecting and simplifying our customers' supply chain. We know we will only achieve this vision with the right people and the right technology. We are hoping that you will be the right person to join the part of Maersk which drives the technology for our warehousing,...


  • Mexico City 09501 Citibanamex Seguros, S.A. de C.V., Integrante del Grupo Financiero Citibanamex A tiempo completo

    The Applications Development Senior Programmer Analyst is an intermediate level position responsible for participation in the establishment and implementation of new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to contribute to applications systems analysis and programming...


  • City, México Capgemini A tiempo completo

    **Position: Application Support Analyst** **Experience level**:Middle **Education level**:Bachelor Degree **Location**:any state of Mexico **Industry - Sector**: **What you’ll do?** Problem Analysts Ability to analyze problems, find root cause and document it, Manage rand manage expectations and priorities of the different problems faced, communicate...


  • Mexico City Nuvit Service A tiempo completo

    IAM Quality Assurance Analyst Develops test plans and test cases. Performs manual tests for software functionality, installation, and usability. Defines and tracks quality assurance metrics such as defect densities and open defect counts. Manages bugs and error tracking. Documents and presents test results to management. Coordinates and prioritizes testing...


  • Mexico City TecAlliance A tiempo completo

    The Catalog Analyst position reports to the Group Manager of the Data Management Services Department of JNPSoft. The Catalog Analyst will be responsible for, analyzing, interpreting, cleaning, and storing data using different approaches and our in-house tool. The main objective for this role will be transforming raw data into a standardized, meaningful, and...

  • Process analyst

    hace 5 meses


    Mexico City Alfa Laval A tiempo completo

    At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress. As a member of our team, you thrive in a truly...


  • Mexico City 09516 Banco Nacional de Mexico, S.A., integrante del Grupo Financiero Banamex A tiempo completo

    The Digital S/W Engineer Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas...


  • Mexico City Maersk A tiempo completo

    Support peers with technical or process related challenges during process execution. We have a vision larger than the ocean: to be a true integrator of container logistics connecting and simplifying our customers’ supply chain. We count on our people to make it happen. We’re taking a big step on this journey: building one global finance organization....

  • EHS Content Developer

    hace 5 meses


    Mexico City ERM A tiempo completo

    This is the role The EHS Content Developer - Monitoring Analyst assists the ERM Libryo Content Team in the Latin American pod for further content development; including monitoring, analysing and processing regulations primarily in the areas of environmental and health and safety. Amongst other things, you are required to: ● Conduct research into...

  • Collections Analyst

    hace 5 meses


    Mexico City AIG A tiempo completo

     Collections AnalystWho we are:American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other fi nancial services to customers in more than 80 countries and jurisdictions....

  • Sr Software Engineer

    hace 5 meses


    Mexico City 09516 Banco Nacional de Mexico, S.A., integrante del Grupo Financiero Banamex A tiempo completo

    The Digital S/W Engineer Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas...

  • HCM System Analyst

    hace 5 meses


    Mexico City DP World Australia A tiempo completo

    We are the leading provider of worldwide smart end-to-end supply chain & logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain – from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer solutions. JOB...

  • EO&T Analyst

    hace 5 meses


    Mexico City 09516 Banco Nacional de Mexico, S.A., integrante del Grupo Financiero Banamex A tiempo completo

    The EO&T Tech Analyst participates in an two-year rotational Leadership Development Program. EO&T (Enterprise Operations & Technology) provides a foundation that enables Citi to achieve its day-to-day operational and long-term growth goals, enabling execution of Citi's Strategy. Each analyst works in a highly collaborative environment to ensure that...

  • Analyst IT Security

    hace 1 mes


    Mexico City MX19 Alcon Laboratorios S.A. De C.V. Company A tiempo completo

    Analyst IT Security - Vulnerability Management Location: Mexico City (Hybrid) At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never...

  • Quality Analyst

    hace 5 meses


    City, México Ibridge Techsoft LLC A tiempo completo

    Job Title: QA EngineerLocation: Remote, USAExperience Required: 6 yearsResponsibilities: - Develop and execute automated test scripts using Karate framework for API testing. - Collaborate with development teams to ensure software quality. - Identify and track software defects to resolution. - Maintain automated testing infrastructure and frameworks. -...


  • Mexico City Nasdaq A tiempo completo

    Nasdaq Axiom SL is looking for a Financial & Statistical Regulatory Reporting Specialized Business Analyst to join our Financial & Statistical Solutions team in developing market-leading software for the Financial Institution. In this role, you should leverage experience in financial statements, accounting, Basel, and other reports required by the...