DBS Ejecutivo de Cash Aplications

hace 3 meses


Mexico City dbschenker A tiempo completo

Your tasks

What will you enjoy doing (duties/tasks)

Achieves individual and team objectives set by SLA (Service Contracts) and KPI (Key Performance Indicators) Dunning & Collections Management for all levels of portfolio complexity, including Enterprise and Global Accounts; Communicate with customer to ensure timely collections of company receivables; Make recommendations for account hold/blocks based on credit status, account balance and customer's payment habit; Work with customers, sales and operations to resolve escalations and support dispute management process by timely identifying, qualifying and assigning disputes; Designs root cause analysis on major issues and incidents. Defines and executes corrective and preventive action plans and coordinates cross tower/functions projects

Requirements

What will you enjoy doing (duties/tasks)

Achieves individual and team objectives set by SLA (Service Contracts) and KPI (Key Performance Indicators) Dunning & Collections Management for all levels of portfolio complexity, including Enterprise and Global Accounts; Communicate with customer to ensure timely collections of company receivables; Make recommendations for account hold/blocks based on credit status, account balance and customer's payment habit; Work with customers, sales and operations to resolve escalations and support dispute management process by timely identifying, qualifying and assigning disputes; Designs root cause analysis on major issues and incidents. Defines and executes corrective and preventive action plans and coordinates cross tower/functions projects

Benefits

Why You will Love DB Schenker

Many of our jobs come with great benefits and career path opportunities.

Generous and additional vacation and yearly bonus schemes Financial savings and various insurance options Grocery & restaurant vouchers Flexible & hybrid working models Global & multicultural environment: Collaborate with colleagues all around the world. Language courses Mentorship, career program & development opportunities

Our offer

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives, and skills. Together as one team, we are Here to move.


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