Digital Product Specialist

hace 3 días

Santa Catarina, México Carrier A tiempo completo

Country:

Mexico

Location:

LOC5001: Carrier - Plant A, Galeana 469 Ote, Santa Catarina, 66350 MexicoBuild a career with confidence

Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

About the role.

The Digital Product Specialist supports / ensure the success of SIOP Product Solutions for SIOP / IBP (e.g. Inventory, Supply, Demand, Platform, etc.) process optimization.

This Digital Product Specialist role will focus on SIOP Product Implementation & Innovation, bringing new offerings to Carrier Sites across the globe. They will have the opportunity to work on the end-to-end product lifecycle: from assessing individual Site needs, standardization of SIOP processes, and validating ideas; to collaborating with development teams for successful SIOP Product Implementations. The Digital Product Specialist will have a knack for understanding what makes a product and user experience compelling and will primarily work with Manufacturing / Supply Chain Operations functional group at Carrier. Ultimately, they are responsible for continual innovation and adoption of their product.
 

Key Responsibilities:

  • Requirements gathering / Business process understanding-mapping of different End-to-End SIOP Processes.

  • Digest / Translate / Refine the functional requirements to IT Partners, IT SMEs.

  • Hands-on mindset while focusing on the details of SIOP Solution Blue print 

  • Manages the team that configures, develops, tests, and deploys new and existing systems for optimal use.

  • Connecting the dots between business key stakeholders / SMEs and digital teams.

  • Oversees the development of trainings on systems for relevant end users.

Requirements:

Language skills:

  • Adequate English level to handle fluent and assertive conversations across global teams (written and spoken).

Education & Experience:

  • Bachelor’s degree with 5+ years of experience as Supply Chain, collaborating with customers and technical teams,

  • OR Post graduate Degree & 3+ years of experience as as Supply Chain, collaborating with customers and technical teams,

  • 1+ yrs using RapidResponse (Kinaxis, BY, Anaplan).

  • Familiarized with Agile methodologies / Agile Project Management.

  • Desired: 1+ yr as Digital Product Specialist, Product Owner or Product Manager.

Travel availability:

  • 25% of travel outside Mexico.

Additional skills & experience:

  • Strong knowledge of supply chain planning, demand planning, and/or forecasting.

  • SIOP / S&OP experience with OEM (Original Equipment Manufacturer) & Aftermarket at Factory and Business Unit Level.

  • Proficient use of additional SIOP Tools (e.g. ketteQ, SO99, Blue Yonder, Logility, or similar.).

  • Proven experience in either Agile, SCRUM, or Design Thinking methodologies.

  • Breaks down challenges with data-driven solutions.

  • Drives clear communication and powerful presentations.

  • Proven leader in executing processes, projects, and tactics within one work area.

  • Holistic organizational view (understands impact of work on other areas).

Preferred:

  • Agile methodology experience.

  • Experience working in a diverse ERP Environment.

  • Vast experience in product innovation, UX & UI (user experience & user interface), design automation, product delivery, or related.

  • Experience with data-intensive products or services; exposure to Analytics / ML (Machine Learning) as an asset.

  • Proficient use of Jira, Miro, visual basic, or similar.

Benefits

We are committed to offering competitive benefits programs for all of our employees and enhancing our programs when necessary.

  • Have peace of mind and body with our health insurance.

  • Drive forward your career through professional development opportunities.

Our commitment to you

Our greatest assets are the expertise, creativity, and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback, and always challenging ourselves to do better. This is The Carrier Way.

Join us and make a difference. – Apply Now

#LI-Hybrid 

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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