Collections Trainer

Mexico's fastest growing 1st and 3rd party collections agency, is seeking a Collection Trainer for our Monterrey, Mexico location.

Segoso Mexico, a H.E.R.O (Highly Effective Recovery Operation) has engineered the most sophisticated and technologically advanced collections program in the entire industry....turning results into monthly bonus payments

Responsibilities include but are not limited:

Monitoring and driving the collection floor, as well as deliver collector training, monitoring of supervisors and implementing company policies and procedures. Resolves problems and makes recommendations for improving account handling processes.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Leadership of their individual assigned collection group
• Management and training of an assigned collection group
• Proficiency in the art of collecting money
• Responsible for the continued training and teaching of their individual staff's negotiation, tasking, and talk off skills
• Responsible in for all administrative tasks as needed for group
• Responsible to aid their Director of Operations in enforcing company policies
• Responsible in presenting a professional demeanor and attitude at all time to the collection staff

Job Requirements

• Employee must possess exceptional leadership, mentoring and communication skills
• Experience in interviewing potential candidates
• Must be competitive and goal driven
• Must be detail orientatedMust have strong analytical skills and diligent with assigned tasksMust be technology literate, computer skills are necessaryMust be prompt
• Must be self confident, motivating, and disciplined
• Excellent verbal & communication skills required

We offer:

- Paid Training

- Paid Time Off

- Major medical insurance or Pantry Vouchers

- 12 vacations days per year, but after 6 months of tenure you can start enjoying your partial days activated according to your tenure.

- 15 days of Aguinaldo

- Checks, drug screening required.

Segoso, We Offer a Career, Not Just a Job