Commercial Ops Analyst
hace 4 semanas
Responsibilities
Responsible of coordination and follow up with worldwide sales support and salespeople to ensure all setups (prices, margins, differentials, UOM, currency, customer information, contacts, invoicing and operations purposes, price notifications, adjustments, etc. are correctly set up at the system during and after tender.Verify that every customer first new business invoice is accurate based on what was agreed with the customer.Load all the Fees updates for Mexican locations.Answer internal & external customer inquiries, research customer problems and prepare necessary documents to resolve any issue including validation, documentation and resolution of disputes. Provide resolution to billing issues in less than 24 hrs.Revision and maintenance of Mexico office customers flight schedules at Mexican and International locations to ensure the billing team can accurately invoice our customers. Includes coordination with Into-Plane agent information.Report, follow-up & test any enhancement or modification to the system applications that may affect Mexico Office Operation and Billing/Matching Process. Maintenance Testing, System Upgrades, Regression Testing on EIP applications, Integration of Companies on the Oracle Platform. Training and provide orientation to the users at Mexico Office regarding to the use of the different applications and supporting the staff on their assigned tasks.Prepare the daily and weekly Sales & Purchase Reports for the Energy Regulatory Commission (CRE) that are required by law. Reports include daily fuel sales and purchase on a flight by flight basis for all products we sell: t Jet Fuel, Avgas, Marine Diesel and ULSD Diesel in compliance with our Commercialization Permit.Support to the commercial supply team for gathering information and feedback from other offices for the approval of supply tenders for Mexican locations.Support to the Mexico sales team for entering customer tender information in the system and follow up of the approvals by other supply managers.Review daily of any energy related news from different sources of information by energy authorities or new regulation pertaining our business and advise relevant areas to ensure compliance with new Energy authorities.Key Requirements:
Advanced English language written and speaking
2+ years of experience in a corporate environment
Bachelors Degree on business administration and/or finance
Advanced Microsoft Office and Excel skills (macros)
Operation knowledge; understanding flight schedules, prices, fees and taxes is a plus.
The candidate interested needs to be able to commute to the office everyday ( Av. Paseo de la Reforma)
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