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Collection Analyst

hace 6 meses

Mexico City Vertiv A tiempo completo

Responsabilidades

  1. Realizar las tareas de recuperación de cartera de los países asignados, asegurando el envío oportuno de reportes y estandarización de procesos alrededor del portafolio que se maneja en cada país. 
  2. Hacer un seguimiento detallado de los casos en conflicto en los países asegurándose el seguimiento, correcto escalamiento y acciones concretas para la resolución de estos.
  3. Asegurarse que, a la metodología, sistemas, reportes, de los países se mantengan bajo las mismas premisas y estándares de calidad, forma, tiempo y atención de los casos, tanto para el proceso de cobranzas como para el análisis de términos de pago, riesgo y crédito de los clientes.
  4. Como lo requiera la gerencia de la compañía o supervisor directo presentar los informes estadísticos de evolución de cartera, resaltando planes de acción, fechas de seguimiento, responsables y fechas de resolución de conflictos.
  5. Asegurar los cumplimientos a las normas y procedimientos corporativos, cuando también se evalúen extensiones o cambios en los términos actuales que posee un cliente.
  6. Garantizar un alto estándar de eficiencia y calidad de la operación
  7. Solicitar y negociar cronogramas de pago con clientes 
  8. Cumplir con las metas y objetivos trazados en la recuperación de cartera
  9. Realizar el seguimiento especifico y minucioso en aquellos clientes que tengan deuda vencida, minimizando los riesgos.

Educacion

  1. Educación en áreas de Finanzas, contabilidad, economía, administrador de empresas o afines.

Requerimientos

  1. Experiencia comprobada en recuperación de cartera, análisis de crédito y riesgo, y preferiblemente haber tenido experiencia en posiciones de atención a clientes y reportes a casa matriz (deseable). 
  2. Ser un ejemplo, capacidad de trabajar en equipo y bajo presión, capacidad de resiliencia y tolerancia.
  3. Capacidad para gestionar múltiples prioridades en este entorno de ritmo rápido y cambios constantes
  4. Excelentes habilidades para resolver problemas y orientación al detalle