Service Delivery Coordinator
hace 5 meses
Join our Artificial Lift Team today
Our Oilfield Services Team is assembling and testing the latest products of oilfield equipment which is the beating heart of our work. We collaborate with our development teams in science, mechanical and electrical engineering, physics, geoscience, to develop innovative drilling tools
Partner with the best
The Account Manager ALS, ensures that Baker Hughes maximizes its short- and long-term revenue. Provide profit and cash collection opportunity by ensuring flawless execution. Ensure on time delivery, contract adherence and cash collection for the assigned jobs.
As a Account Manager – Artificial Lift, you will be responsible for:
Protect the health and safety of our personnel and the environment Conduct all activities in line with our core values, and non-negotiables, applicable processes and cultural pillars Ensuring the assigned contracts/quotes are fully understood and capitalized upon Primary resource for the SDM to assist in executing all activities as outlined in MtJC Coordinate and monitor all job activities as outlined in MTJC across organizational boundaries Accountable for the use of Job Center in location to manage the jobs at hand. Accountable for Technical Review of the job planning, Equipment preparation and people readiness Work with IWS Project Managers and / or other PL’s SDC on X-PL critical tasks within a job Responsible for scheduling and dispatching of resources in line with job requirements Responsible for ensuring completion of training and development of Field population Primary contact for client for job planning, preparation, execution and close out, and as such, will manage the relationship to ensure business success for BKR Be familiar with the assigned client’s process for MOC / escalation to ensure the proper process is followed when there is risk of not achieving the clients objectives (examples clients asking for BKR to operate outside of product specifications, client asking BKR to execute work in way that is not aligned with the BKR SOP…) Prompt escalation of issues that can impact service delivery Ensure invoice is in line with contract/quote, with no revenue leakage and timely collection of cash Coordinate with field crews to manage any requirements / mobilizations during the job at the customer well site/location Assist other s with Technical Peer Reviews Drive the culture of discipline of the 5 Fundamentals of Service Delivery: -Project and Deployment Readiness - Risk Assessment - Management of Change - Incident Management - iMtJC process complianceFuel your passion
To be successful in this role you will:
Have a Bachelor degree , with preference for an Engineering, scientific disciplines 4-5 years of relevant work experience as Service Delivery Coordinator Be fluent in English and Italian, verbal and written Experience working with SAP and CRM ERP Demonstrated skills working with Office, and digitals tools. Able to travel occasionally Excellent oral and written communication skills Interpersonal skills to work well with colleagues and customers across all businesses and cultures The ability to manage multiple project and/or deadlines Proven leadership capabilitiesBaker Hughes, sus subsidiarias, afiliadas, empresas controladoras y casa matriz (de manera conjunta la "Compañía"), reiteran que nunca han solicitado, no solicitan ni solicitarán ningún tipo de pago para aplicar a las vacantes publicadas por la Compañía, ni durante sus procesos de selección. Por lo tanto, antes de aplicar a cualquier vacante o iniciar un proceso de solicitud de empleo, debe cerciorarse de hacerlo a través de los canales de comunicación oficiales que se mencionan a continuación . Si usted recibe algún tipo de oferta laboral o es contactado por un canal diferente a los mencionados, y es requerido para realizar algún tipo de pago, por favor, repórtelo al siguiente correo .
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