Mgr-Quality

hace 3 semanas


Ciudad de México Marriott International A tiempo completo

JOB SUMMARY

The position is responsible for implementing quality assurance processes that meet the company’s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. This position champions the Quality function and builds support for change.

CANDIDATE PROFILE 

Education and Experience

• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major 3 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

OR

• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 1 year experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

CORE WORK ACTIVITIES

Managing Quality Assurance Goals

• Coaches managers on adopting the Total Quality Management leadership style.

• Conducts monthly audit to ensure compliance with company and brand standards

• Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.

• Directs property quality efforts to address critical customer requirements.

• Assists with regional and/or company-wide implementation of company best practices.

• Facilitates process improvement teams, assuring use of the systematic processes, and improvement is achievable and measurable.

Managing Quality Tools

• Ensures that management practices at all levels are aligned with quality tools by providing training in quality sciences.

• Uses data collection methods to compile, display, track, and analyze defect trends.

• Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.

• Analyzes issues and identifies trends.

Managing the Guest Experience

• Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.

• Responds to and handles guest problems and complaints.

• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.

• Models service behaviors that meet or exceed guest expectations.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.


  • Mgr-quality

    hace 2 meses


    Ciudad de México Marriott International, Inc A tiempo completo

    **Número de Empleo** 23085719 **Categoría de Empleo** Procurement, Purchasing, and Quality Assurance **Ubicación** Mexico Regional Office, Ejercito Nacional No. 350 Suite 4C, Mexico City, MÉX, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Management - Marriott International es un...

  • Mgr-quality

    hace 4 semanas


    México Marriott International, Inc A tiempo completo

    **Job Number** 24093760 **Job Category** Procurement, Purchasing, and Quality Assurance **Location** The Westin Santa Fe Mexico City, Javier Barros Sierra 540, Mexico City, Distrito Federal, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** The position is responsible for...

  • Mgr-quality

    hace 2 semanas


    México Marriott International, Inc A tiempo completo

    **Job Number** 23034006 **Job Category** Procurement, Purchasing, and Quality Assurance **Location** Zadun a Ritz-Carlton Reserve, Boulevard Mar de Cortez, San Jose del Cabo, Baja California Sur, Mexico **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Implements quality assurance processes...

  • Mgr-quality

    hace 6 días


    Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completo

    Número de Empleo Categoría de Empleo Procurement, Purchasing, and Quality AssuranceUbicación Mexico Regional Office, Ejercito Nacional No. 350 Suite 4C, Mexico City, MÉX, Mexico VER EN MAPAHorario Full-Time¿Ubicación remota? N¿Reubicación? NTipo de Posición Management Marriott International es un empleador que ofrece igualdad de oportunidades....


  • Ciudad de México, Ciudad de México Carrier Global Corporation A tiempo completo

    Country: Mexico Location: LOC5001: Carrier - Plant A, Galeana 469 Ote, Santa Catarina, 66350 Mexico Role: Sr Sourcing Mgr Location: SSS Full/ Part-time: Full time Build a career with confidence Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our...


  • Ciudad de México, Ciudad de México Thermo Fisher Scientific A tiempo completo

    Job DescriptionAt Thermo Fisher Scientific, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step...


  • Ciudad de México, Ciudad de México Thermo Fisher Scientific A tiempo completo

    Job DescriptionAt Thermo Fisher Scientific, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step...


  • Ciudad de México, Ciudad de México Thermo Fisher Scientific A tiempo completo

    Job DescriptionAt Thermo Fisher Scientific, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step...


  • Ciudad de México FedEx Express México A tiempo completo

    Welcome to FedEx Express Latin America and Caribbean Division Employment Opportunities Site! FedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies. FedEx is consistently named among the...

  • Site Purchasing Mgr

    hace 2 meses


    Ciudad Juarez, México Valeo A tiempo completo

    Site Purchasing Mgr - ( 2300001R ) - _Highlight the main responsibilities_ - Member of the Site Management Committee - Manages purchasing team, ensures staff availability and grow the competence in line with the region Business Group organization - Drives project purchasing to reach project purchasing KPI and systematically liaise with RBGPD and PG/PL for...

  • Quality Engineer

    hace 5 días


    Ciudad de México, Ciudad de México General Motors A tiempo completo

    This is an onsite job:What you will do:Support GPS Quality Requirements.Monitor consistency to Global Metric Performance.Actively participate in Plant Quality Meetings.Manage RED X / OpEx projects as requested from Quality Manager.Proficiency and knowledge of the elements of the GM Quality System / GMS BIQ and of the Quality Launch Plan.Proficiency and...

  • Quality Engineer

    hace 6 días


    Ciudad de México, Ciudad de México 200 Cooper-Standard Automotive Inc A tiempo completo

    The Plant Quality Engineer is responsible for the overall quality control and quality planning activities fornew, existing programs and is the designated quality representative on the Program Team (PT). In thisfunction the Quality Engineer ensures the control plans, PFMEA, PPAP, inspection, gauging, GD&T isconsistent with customer and Cooper Standard's...


  • Ciudad de México Epson America Inc. A tiempo completo

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Epson Microdevices is a global technology leader that designs and manufactures frequency control products, semiconductors, and sensing systems. Epson products help customers create, transport, and utilize data in today's information-driven world. We are seeking...

  • Quality Manager

    hace 6 días


    Ciudad de México, Ciudad de México Eaton A tiempo completo

    Eaton's IS AER FED division is currently seeking a Quality Manager.What you'll do:Job SummaryThe Quality Manager plays a crucial role in defining, executing, and implementing the Strategic Quality Plan, Goals, and Objectives at the operational level. They work closely with plant quality teams and represent group management for the Quality management system....

  • Quality - Developer

    hace 3 semanas


    Ciudad de México PayPal A tiempo completo

    Job Description Summary What you need to know about the role: Venmo is looking for a Quality Engineer to champion the quality assessment of product deliverables for the PayPal Consumer Wallet Web, iOS and Android Consumer Apps. At PayPal, we work together on small, collaborative teams. We’re passionate about code quality and we’re constantly finding...


  • Ciudad de México Danone A tiempo completo

    The Chapter Leader Back End Mgr specializes in forming and maintaining a back end engineering tech family. While they are technically credible and know the details of what engineers work on, their time is spent safeguarding their team's health and putting them in the best position to succeed. They own the development of capabilities and skills of the...


  • Ciudad de México, Ciudad de México Danone A tiempo completo

    The Chapter Leader Back End Mgr specializes in forming and maintaining a back end engineering tech family. While they are technically credible and know the details of what engineers work on, their time is spent safeguarding their team's health and putting them in the best position to succeed. They own the development of capabilities and skills of the devs...

  • Quality Manager

    hace 2 meses


    Ciudad de México City of Shakopee, MN A tiempo completo

    RESPONSABILITIES: Develop and analyze statistical data and product specifications to determine present standards and establish proposed quality and reliability expectancy of finished product. Assure product safety and reliably meets company standard. Formulate and maintain quality control objectives and coordinate objectives with production procedures in...

  • Quality Engineer

    hace 6 días


    Ciudad de México, Ciudad de México IAC Group A tiempo completo

    The IAC Group is a dynamic, high energy environment, so we are naturally looking for an associate who is a relationship builder, an excellent analytical thinker, intuitive to business needs, and someone who can communicate effectively in challenging situations by creating scenarios. in which everyone wins. We are looking for passionate and talented people...

  • Quality Inspector

    hace 6 días


    Ciudad de México, Ciudad de México Kaapro Management Solutions A tiempo completo

    Opening: 1 Nos Job ID:Employment Type:Full Time- Reference:Work Experience: 3.0 Year(s)To 4.0 Year(s)- CTC Salary: 14.00 LPA TO 28.00 LPA- Function: Production / Quality / Maintenance- Industry: Steel/Metal/Iron/Non-ferrous- Qualification: B.Tech/B.E. - Mechanical; Diploma - Mechanical- Location:AfricaPosted On: 22nd Jun, 2023**Age below 30years...