Presales Engineer
Encontrado en: Talent MX C2 - hace 2 semanas
It takes the brightest minds to be a technology leader. It takes imagination to create green energy for the generations to come. At Siemens Gamesa we make real what matters, join our global team.
Siemens Gamesa has a vision for renewable energy: we believe in the power of nature and technology. Help us to be ready to face the energy challenges of tomorrow and make a green footprint – join the team in creating a better future for us on our planet.
We focus on hiring the best people, wherever they may be in the world. We pride ourselves on the flexibility we offer to our employees and are committed to building a workforce that can grow with the company. Siemens Gamesa is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
In our culture of trust, we focus on empowerment, diversity and continuous learning. Valuing our people is what makes us one global team, with our colleagues’ safety at the heart of our organization.
How to contribute to our vision
The SGRE SCADA is used for controlling, operating and monitoring wind energy power plants. The professional will be: Technical interface for support discussions pertaining to technical issues affecting the customers’ fleet. Responsible to enhance a feasible SCADA architecture design as part of the Technology Services team, in order to drive proposals elaboration and develop sales opportunities together with sales team. Work effectively and diligently with autonomy and ownership in front of internal and external customers, participating actively as technical interface for sales strategies. Be the technical focal point between Region and Global for all SCADA proposals. Be aware of SCADA systems characteristics Latin America region. Escalate engineering requests / issues from customers through the support process and drive issues to resolution. Provide transparency (with regular updates and reporting) on technical issues while ensuring global alignment and internal alignment (with Ops, sales and WM) on technical topics. Help with prioritization of customer cases / requests (when escalated to Global Team). Coordinate with presales team within customer service engineering and help facilitate or support customer discussions on aftermarket projects. Coordinate customer issues with other Technical Account Managers, sharing experience and solutions to prompted concerns. Share customer feedback to the Service Technology department for continuous improvement. Comply to resolution time for presales cases, according to KPI provided. Periodic checkup, track & coordinate with wind farm /Site operation /customer to find proactively new sales opportunities on SCADA & its sub-system. Assist sales team members, engineering & field personnel to find the best strategy for sales of SCADA & its sub-system. Follow troubleshooting of the wind farm networks, which involves new / ongoing sales opportunities. Prepare & maintain technical documentation related to SCADA proposals both for internal (SCADA team, Operation) and for external (customers) Should be able/willing to handle customer calls / support directly. Travel to wind farms for scope clarification of SCADA proposals Conduct Technology interfaces (regional or global) into customer needs on new proposals.What you need to make a difference
Master’s or bachelor’s or associate degree in computer /Electrical /Electronics/ Communication related field of study mandatory Must be familiar & worked minimum 3 years with any industrial standard SCADA systems (preferable in wind power industry) Knowledge of Database systems – like SQL, Experience in using Virtualization systems like Hyper V, VMware etc. Must be familiar & worked with industrial standards protocols – MODBUS, DNP, IEC, OPC Experience with Routers (CISCO), firewalls (Palo Alto, CISCO ASA) and cybersecurity requirements Windows Server knowledge Basic knowledge about power systems and regulation standards Travelling availability: 20% of working time. Working knowledge of instrumentation related to SCADA/Control systems. Programming languages – CITECT, Python Wind farm / Energy SCADA experience VMWare.In return of your commitment we offer you…
Become a part of our mission for sustainability: Clean energy for generations to come. We are a global team of diverse colleagues who share a passion for renewable energy and have a culture of trust and empowerment to make our own ideas a reality. We focus on personal and professional development to grow internally within our organization.
Siemens Gamesa offers a wide variety of benefits such as...
flexible working hours as well as home-office possibility for many colleagues, employer-funded pension, attractive remuneration package local benefits such as subsided lunch, employee discounts and much moreEmpowering our people
How do you imagine the future?
Our global team is on the front line of tackling the climate crisis, reducing carbon emissions – the greatest challenge we face.
Severely disabled applicants are encouraged to reach out to us. We have inclusive recruiting processes specifically for severely disabled persons in Brazil and we do our utmost to tailor working spaces to suit your individual needs. In cases of severe disability, applicants who are equally qualified will be given preferential consideration.
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