Consultant, CRM Support

hace 3 semanas

Monterrey, México Danfoss A tiempo completo

Job Responsibilities

Responsibilities for this position include, but are not limited to, the following.

Provide timely and effective support to end-users for Salesforce CRM applications, including troubleshooting technical issues, resolving user queries, and escalating complex issues as needed. · Collaborate with cross-functional teams to analyze business requirements and implement solutions to enhance the functionality and usability of the Salesforce platform. · Perform regular system maintenance tasks, including data cleansing, user management, and configuration changes, to ensure the optimal performance and reliability of the CRM applications. · Develop and maintain documentation, including knowledge base articles and training materials, to support end-users and facilitate knowledge sharing within the team. · Stay updated on the latest Salesforce releases, features, and best practices to proactively identify opportunities for system improvements and optimize the use of Salesforce capabilities. · Participate in project initiatives, such as system upgrades, migrations, and integrations, by providing technical expertise and support to ensure successful implementation and deployment.

Background & Skills

At Danfoss, we believe that a diverse and inclusive workplace fosters creativity, innovation, and a broader perspective in decision-making. When you consider this job posting, do you feel like your profile is not a perfect match? Numerous studies have found that women and people of color are more likely to apply only when they meet all requirements listed in the job posting. Even if you do not check all the boxes, we encourage you to apply anyway. We are curious to find out how you can bring new insights to the role or to Danfoss as an organization.

The ideal candidate possesses these skills.

Bachelor's degree in Computer Science, Information Technology, or related field. · 3 to 5 years of experience in providing technical support for Salesforce CRM applications, including Salesforce Sales Cloud, Service Cloud, and Communities. · Salesforce certifications (., Salesforce Administrator, Salesforce Certified Platform App Builder) are preferred, but not mandatory. · Strong understanding of CRM processes and best practices, with the ability to analyze business requirements and translate them into technical solutions. · Excellent communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels. · Proven ability to work independently and collaboratively in a fast-paced environment, with a strong sense of ownership and accountability. · Experience with Salesforce Lightning Experience, Apex and Visualforce is a plus

Employee Benefits

We are excited to offer you the following benefits with your employment:

Bonus system Paid vacation Flexible working hours Personal insurance Communication package Opportunity to join Employee Resource Groups State of the art virtual work environment

This list does not promise or guarantee any particular benefit or specific action. They may depend on country or contract specifics and are subject to change at any time without prior notice.

  • Consultant, CRM Support

    hace 3 semanas

    Monterrey, México Danfoss A tiempo completo

    Job Description We are seeking a skilled CRM Application Support Consultant to join our dynamic team. The ideal candidate will have 3 to 5 years of experience in providing technical support for Salesforce CRM applications and possess a strong understanding of CRM processes and best practices. The candidate will be responsible for managing day-to-day support...

  • Consultant, CRM Support

    hace 4 semanas

    Monterrey, México Danfoss A tiempo completo

    Job Description We are seeking a skilled CRM Application Support Consultant to join our dynamic team. The ideal candidate will have 3 to 5 years of experience in providing technical support for Salesforce CRM applications and possess a strong understanding of CRM processes and best practices. The candidate will be responsible for managing day-to-day support...

  • Consultant, CRM Support

    hace 3 semanas

    Monterrey, Nuevo León, México Danfoss A tiempo completo

    Job DescriptionWe are seeking a skilled CRM Application Support Consultant to join our dynamic team. The ideal candidate will have 3 to 5 years of experience in providing technical support for Salesforce CRM applications and possess a strong understanding of CRM processes and best practices. The candidate will be responsible for managing day-to-day support...

  • Consultant, CRM Support

    hace 1 mes

    Monterrey, Nuevo León, México Danfoss A tiempo completo

    Job DescriptionWe are seeking a skilled CRM Application Support Consultant to join our dynamic team. The ideal candidate will have 3 to 5 years of experience in providing technical support for Salesforce CRM applications and possess a strong understanding of CRM processes and best practices. The candidate will be responsible for managing day-to-day support...

  • Consultant, Crm Support

    hace 1 semana

    Monterrey, Nuevo León, México Danfoss Gmbh A tiempo completo

    Select how often (in days) to receive an alert: Create Alert We are seeking a skilled CRM Application Support Consultant to join our dynamic team. The ideal candidate will have 3 to 5 years of experience in providing technical support for Salesforce CRM applications and possess a strong understanding of CRM processes and best practices. The candidate will...

  • CRM Dynamics Consultant

    hace 1 semana

    Monterrey, Nuevo León, México Neoris A tiempo completo

    CRM Dynamics Consultant:Date:Mar 3, 2023Location: MONTERREY, MXCompany:NEORISEn NEORIS, acelerador digital que ayuda a las compañías a entrar en el futuro, estamos en búsqueda de CRM Dynamics Consultant ,REQUERIMIENTOS:5 años experiência en MS Dynamics y en temas de:Diseño de estrategiaPruebasCasos de pruebaSoporteInglés Intermedio Avanzado...

  • Senior Consultant, CRM Design

    hace 2 semanas

    Monterrey, México Danfoss A tiempo completo

    Requisition ID: 35950- Job Location(s): Monterrey, MXDanfoss is looking for a Senior Consultant, CRM Design to join our diverse team. As Senior Consultant in CRM Design in Danfoss, you will act as the link between business and the CRM Delivery organization (responsible for developing and configuring the CRM solutions). One of your primary tasks will be to...

  • Consultant, CRM Support

    hace 3 semanas

    Monterrey, México Danfoss A tiempo completo

    Requisition ID: 38132- Job Location(s): Monterrey, MXAs our new colleague, you will be part of a well-functioning global team of committed and skilled IT consultants, who are front runners within CRM, implementing the One CRM solution for Danfoss. **Responsibilities**: Responsibilities for this position include, but are not limited to, the following. -...

  • CRM Dynamics Consultant

    hace 1 semana

    Monterrey, Nuevo León, México IM Consulting A tiempo completo

    CRM Dynamics Consultant (Senior) - Hibrido (IMC-5266)enIm Consulting Empleado de tiempo completoInglés: Nivel Avanzado IM Consulting es una empresa con trayectoria en México y el extranjero durante los últimos años enfocados en el negocio de soporte de SAP, brindando a nuestros clientes y socios estratégicos soluciones integrales en Tecnología de la...

  • Consultant, CRM Support

    hace 1 semana

    Monterrey, Nuevo León, México Danfoss A tiempo completo

    Requisition ID: Job Location(s): Monterrey, MXAs our new colleague, you will be part of a well-functioning global team of committed and skilled IT consultants, who are front runners within CRM, implementing the One CRM solution for Danfoss.Responsibilities:Responsibilities for this position include, but are not limited to, the following. Collaborate with...

  • Ms CRM Dynamics Consultant

    hace 2 meses

    Monterrey, México Perficient, Inc A tiempo completo

    We currently have a career opportunity for a **MS CRM Dynamics Consultant **to join our team located (LATAM). Perficient is always looking for the best and brightest talent and we need you! We’re a quickly-growing, global digital consulting leader, and we’re transforming the world’s largest enterprises and biggest brands. You’ll work with the latest...

  • Ms CRM Dynamics Consultant

    hace 1 semana

    Monterrey, Nuevo León, México Perficient, Inc A tiempo completo

    We currently have a career opportunity for a MS CRM Dynamics Consultant to join our team located (LATAM).Perficient is always looking for the best and brightest talent and we need you We're a quickly-growing, global digital consulting leader, and we're transforming the world's largest enterprises and biggest brands. You'll work with the latest technologies,...

  • Consultant

    hace 1 semana

    Monterrey, Nuevo León, México Hcl Technologies A tiempo completo

    Principal Consultant, ProShip Technical Support Principal Consultant, ProShip Technical Support 64000 Monterrey, Nuevo León Genpact Job Description - Principal Consultant, ProShip Technical Support (ITO Principal Consultant, ProShip Technical Support - ITO079954 Genpact (NYSE:G) is a global professional services and ... Leer más... SAP Co Consultant...

  • Tms Senior Consultant

    hace 1 semana

    Monterrey, Nuevo León, México Danfoss A tiempo completo

    TMS Senior Consultant Ayer TMS Senior Consultant Monterrey, Nuevo León Danfoss Ayer Job Responsibilities Responsibilities of this position include, but are not limited to, the following. Supporting our existing Enterprise Resource Planning (ERP) systems in its' digitalization and... Leer más... Senior Consultant - ERP Quote to Cash (Gts/tms) Hoy ...

  • Consultant - Techno Functional Support (Ito081163)

    hace 1 semana

    Monterrey, Nuevo León, México Genpact A tiempo completo

    Consultant - Techno Functional Support (ITO081163) Monterrey MXN 200, ,000 Job Description - Consultant - Techno Functional Support (ITO081163)Consultant - Techno Functional Support - ITO081163Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven...

  • Contact Center Consultant

    hace 2 meses

    Monterrey, México Neoris A tiempo completo

    **Contact Center Consultant**: **Date**:Feb 9, 2023 **Location**: MONTERREY, MX **Company**:NEORIS We are **NEORIS**! **As a digital accelerator we help companies step into the future! Currently we are looking for a Contact Center Consultant. **Responsibilities**: - Systems engineering, computer science or related careers. - Fluent English to write,...

  • Consultant - Techno Functional Support (ITO081163)

    hace 1 semana

    Monterrey, Nuevo León, México Genpact A tiempo completo

    Job Description - Consultant - Techno Functional Support (ITO Consultant - Techno Functional Support - ITO081163 Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting...

  • CRM Sr. Representative

    hace 2 meses

    Monterrey, México GM Financial A tiempo completo

    Overview: The **CRM Senior Representative** will be responsible for the tracking and follow up of CRM Campaigns. CRM's main objective is to achieve customers for life by utilizing diverse strategies focused in customer retention. This role reports to the Digital Marketing & CRM Manager and support the overall Marketing, Communications, CRM and Sales...

  • Lead Consultant, Proship Technical Support

    hace 1 semana

    Monterrey, Nuevo León, México Genpact A tiempo completo

    Lead Consultant, ProShip Technical Support- ITO079954 Genpact (NYSE:G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless...

  • Principal Consultant/ Proship Technical Support/

    hace 1 semana

    Monterrey, Nuevo León, México Genpact A tiempo completo

    Job Description - Principal Consultant, ProShip Technical Support (ITO079954)Principal Consultant, ProShip Technical Support - ITO079954Genpact (NYSE:G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and...