Specialist-guest Experience

hace 3 semanas


Querétaro, México Marriott International, Inc A tiempo completo

**Additional Information****Job Number** **Job Category**Rooms & Guest Services Operations**Location**Courtyard Queretaro, Av 5 de Febrero No 1351, Queretaro, Queretaro, Mexico, 76120**Schedule**Full Time**Located Remotely?**N**Position Type** Non-Management***Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a “guest first” mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience.No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists - to get it right for our guests and our business each and every time.PREFERRED QUALIFICATIONSEducation: High school diploma or G.E.D. equivalent.Related Work Experience: No related work experience.Supervisory Experience: No supervisory experience.License or Certification: None- At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.



  • 76120, Querétaro, Qro., México Marriott International, Inc A tiempo completo

    **Job Number** 24169958 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Queretaro, Av 5 de Febrero No 1351, Queretaro, Queretaro, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out....


  • Querétaro, México Marriott International, Inc A tiempo completo

    **Additional Information** **Job Number**25081647 **Job Category**Rooms & Guest Services Operations **Location**AC Hotel Queretaro Antea, Avenida Antea No 1050, Ejido Jurica, Queretaro, Queretaro, Mexico, 76127 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and...

  • Guest Experience Expert

    hace 4 semanas


    Querétaro, México Marriott International, Inc A tiempo completo

    **Additional Information****Job Number** **Job Category**Rooms & Guest Services Operations**Location**AC Hotel Queretaro Antea, Avenida Antea No 1050, Ejido Jurica, Queretaro, Queretaro, Mexico, 76127**Schedule**Full Time**Located Remotely?**N**Position Type** Non-Management***Our jobs aren’t just about giving guests a smooth check-in and check-out....


  • Querétaro, México Marriott International, Inc A tiempo completo

    **Additional Information****Job Number** **Job Category**Rooms & Guest Services Operations**Location**AC Hotel Queretaro Antea, Avenida Antea No 1050, Ejido Jurica, Queretaro, Queretaro, Mexico, 76127**Schedule**Full Time**Located Remotely?**N**Position Type** Non-Management***Our jobs aren’t just about giving guests a smooth check-in and check-out....

  • Guest Experience Expert

    hace 2 semanas


    Querétaro, México Marriott International, Inc A tiempo completo

    **Job Number** **Job Category** Rooms & Guest Services Operations**Location** AC Hotel Queretaro Antea, Avenida Antea No 1050, Ejido Jurica, Queretaro, Queretaro, Mexico VIEW ON MAP**Schedule** Full-Time**Located Remotely?** N**Relocation?** N**Position Type** Non-Management***Our jobs aren’t just about giving guests a smooth check-in and check-out....


  • Querétaro, México Marriott International, Inc A tiempo completo

    **Additional Information****Job Number** **Job Category**Rooms & Guest Services Operations**Location**Courtyard Queretaro, Av 5 de Febrero No 1351, Queretaro, Queretaro, Mexico, 76120**Schedule**Full Time**Located Remotely?**N**Position Type** Non-ManagementNuestro trabajo no consiste solo en que el registro de entrada o salida del huésped sea fluida....


  • Querétaro, Qro., México Marriott International, Inc A tiempo completo

    **Additional Information** **Job Number**24183040 **Job Category**Rooms & Guest Services Operations **Location**Courtyard Queretaro, Av 5 de Febrero No 1351, Queretaro, Queretaro, Mexico, 76120 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management Nuestro trabajo no consiste solo en que el registro de entrada o salida del huésped...


  • 76120, Querétaro, Qro., México Marriott International, Inc A tiempo completo

    **Número de Empleo** 24169958 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** Courtyard Queretaro, Av 5 de Febrero No 1351, Queretaro, Queretaro, Mexico VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management Nuestro trabajo no consiste solo en que el registro de...


  • Santiago de Querétaro, México Marriott International, Inc A tiempo completo

    **Número de Empleo** **********Categoría de Empleo** Rooms & Guest Services Operations**Ubicación** Fairfield Inn & Suites Queretaro Juriquilla, Av Paseo de la Republica y Fray Junipero Serra, Juriquilla, Queretaro, Mexico VER EN MAPA**Horario** Full-Time**¿Ubicación remota?** N**¿Reubicación?** N**Tipo de Posición** Non-ManagementNuestro trabajo no...

  • Guest Environment Expert

    hace 2 semanas


    Querétaro, México Marriott International, Inc A tiempo completo

    **Additional Information** **Job Number**25008349 **Job Category**Housekeeping & Laundry **Location**Courtyard Queretaro, Av 5 de Febrero No 1351, Queretaro, Queretaro, Mexico, 76120 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we...