Lead Business Analyst

hace 3 semanas


Desde casa, México EPAM Systems, Inc. A tiempo completo

We are seeking a proactive, detail-oriented, and collaborative **Lead Business Analyst (Salesforce)**to join our team.**Responsibilities**- Work closely with business leaders, end-users, and technical teams to gather and document comprehensive business requirements- Transform business needs into functional and technical specifications, including workflows and process documentation- Review and analyze current business processes to identify areas for improvement and recommend Salesforce-driven enhancements- Develop thorough documentation of business workflows and processes within Salesforce- Assist in the design and execution of test plans to ensure system functionality and reliability- Verify that solutions align with business objectives while safeguarding data accuracy- Facilitate communication between business stakeholders and technical teams to ensure alignment and clear expectations- Host workshops to collect input from stakeholders and refine Salesforce solutions- Deliver presentations showcasing Salesforce capabilities and proposed solutions to stakeholders- Conduct training sessions to enhance user understanding and adoption of Salesforce functionalities**Requirements**:- Bachelor’s or Master's degree in Computer Science, Information Technology, or a related field- Minimum of 5 years of experience as a Business Analyst- At least one year of experience managing and leading development teams- Strong expertise in utilizing the Salesforce platform- Hands-on experience with Salesforce Sales Cloud- Solid understanding of Salesforce Service Cloud functionalities- Knowledge of Salesforce Consulting principles and practices- Advanced English proficiency (written and spoken) at a B2+ level or higher**Nice to have**- Experience working with Salesforce CPQ- Proficiency in Salesforce Configuration techniques**We offer**- Career plan and real growth opportunities- Unlimited access to LinkedIn learning solutions- Constant training, mentoring, online corporate courses, eLearning and more- English classes with a certified teacher- Support for employee’s initiatives (Algorithms club, toastmasters, agile club and more)- Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more)- Flexible work schedule and dress code- Collaborate in a multicultural environment and share best practices from around the globe- Hired directly by EPAM & 100% under payroll- Law benefits (IMSS, INFONAVIT, 25% vacation bonus)- Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage (for the employee and direct family members)- 13 % employee savings fund, capped to the law limit- Grocery coupons- 30 days December bonus- Employee Stock Purchase Plan- 12 vacations days- Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st)- Monthly non-taxable amount for the electricity and internet billsEPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.


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