Quality Assurance Supervisor
hace 24 horas
Quality Assurance Supervisor Job Locations MX-MEX-Mexico City ID Category: Finance • Employee Class: Regular Company Overview DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services. DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future. For more information, please visit: #LI-Hybrid Team Overview We are looking for a responsible supervisor to oversee the workflow at our facility. The position involves advising, solving problems, and serving as a liaison between subordinates and upper management. The ideal candidate will guide and train employees, with thorough knowledge of the processes inherent to the role and a results-oriented focus. The objective is to ensure operations are carried out productively to support the correct QA Collection process. Role Responsibilities Organize workflow and ensure employees understand their delegated roles or tasks Monitor employee productivity and offer feedback and advice Maintain record of hours worked and personnel records Transmit information from the management team to employees and vice versa Prepare and send performance reports Prepare and analyze KPI´s Conduct meetings with operational teams Decide on bonuses and promotions based on performance Hire and train new employees Ensure compliance with company and legal policies and procedures and take disciplinary action if the need arises Role Qualifications 5+ Relevant Experience in Similar Role 2+ in same position - Leading teams of 10+ Bachelors degree Intermediate English (Mandatory) Proficiency in MS Knowledge of QA standards operation, knowledge in internal and BPOs collections Industry Standards KPI`s definition capabilities Process Improvement Experience Coaching solid Skills Strong presentation skills Strong interpersonal skills to effectively communicate with team members, stakeholders, and senior management Ability to foster a positive and collaborative work environment, promoting teamwork and morale Able to develop high performance teams Strong Collaboration skills Able to support area´s Manager as back up Stakeholders management Risk - Fraud Vision EEO Statement We are committed to building inclusive and diverse teams. We promote equal opportunities for all candidates and employees as an Equal Opportunity Employer. We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment. I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on #J-18808-Ljbffr
-
Quality Assurance Consultant
hace 24 horas
distrito federal, México PharmEng Technology A tiempo completoJoin to apply for the Quality Assurance Consultant role at PharmEng Technology Join to apply for the Quality Assurance Consultant role at PharmEng Technology Get AI-powered advice on this job and more exclusive features. About The Job Quality Assurance ConsultantJob Summary: The Quality Assurance Consultant is responsible for the implementation, maintenance,...
-
Manager, Quality Assurance
hace 2 semanas
distrito federal, México ICON Clinical Research A tiempo completoManager, Quality Assurance - Mexico - Homebased or Hybrid (Fixed Term with option to be Perm) ICON plc is a world‑leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development. We...
-
Senior Quality Assurance Manager – Remote Trials
hace 2 semanas
distrito federal, México ICON Clinical Research A tiempo completoA leading clinical research organization located in Mexico City is seeking a Manager of Quality Assurance to ensure the quality and compliance of clinical trials. This role requires at least 5 years of quality assurance experience in the pharmaceutical or CRO industry and strong analytical and problem-solving skills. The position offers competitive salary...
-
Senior Quality Assurance Engineer
hace 24 horas
distrito federal, México Apply Digital A tiempo completoSenior Quality Assurance Engineer Join to apply for the Senior Quality Assurance Engineer role at Apply Digital Apply Digital is hybrid/remote-friendly. The preferred candidate should be based in LATAM working in hours that align with EST. We are Apply Digital — a high-growth digital experience agency working with brands like Moderna, Kraft Heinz, and...
-
Manager Quality Assurance
hace 24 horas
distrito federal, México McDonald's A tiempo completoManager Quality Assurance (QA Automation) Join to apply for the Manager Quality Assurance (QA Automation) role at McDonald's Manager Quality Assurance (QA Automation) 1 day ago Be among the first 25 applicants Join to apply for the Manager Quality Assurance (QA Automation) role at McDonald's Get AI-powered advice on this job and more exclusive features....
-
Director of Software Quality Assurance
hace 24 horas
distrito federal, México Delinea Inc. A tiempo completoAbout Delinea Delinea is a pioneer in securing human and machine identities through intelligent, centralized authorization, empowering organizations to seamlessly govern their interactions across the modern enterprise. Leveraging AI-powered intelligence, Delinea’s leading cloud-native Identity Security Platform applies context throughout the entire...
-
Director of Software Quality Assurance
hace 24 horas
distrito federal, México Delinea A tiempo completoAbout Delinea Delinea is a pioneer in securing human and machine identities through intelligent, centralized authorization, empowering organizations to seamlessly govern their interactions across the modern enterprise. Leveraging AI-powered intelligence, Delinea’s leading cloud-native Identity Security Platform applies context throughout the entire...
-
Manager, Quality Assurance
hace 24 horas
distrito federal, México Gilead Sciences, Inc. A tiempo completoFor Current Gilead Employees and Contractors: Please log onto your Internal Career Site to apply for this job. At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure...
-
Global Contract Logistics IT Quality Assurance Engineer
hace 24 horas
distrito federal, México Kelly Services A tiempo completoAcerca del puesto Global Contract Logistics IT Quality Assurance Engineer Únete a Kelly: Donde las oportunidades son ilimitadas En Kelly, nos dedicamos a conectar al talento con el mundo laboral de manera que enriquezca sus vidas y a las empresas con personas talentosas que impulsen la innovación y el crecimiento. Con más de 78 años de experiencia global...
-
QA Operations Lead
hace 24 horas
distrito federal, México Didi A tiempo completoA leading mobility technology platform in Mexico City is seeking an experienced Quality Assurance Supervisor. In this role, you will oversee workflow, monitor productivity, and ensure operational compliance. The ideal candidate has over 5 years of relevant experience, strong leadership skills, and intermediate English proficiency. This position offers the...
