Quality Assurance Supervisor
hace 5 días
Quality Assurance Supervisor Job Locations MX-MEX-Mexico City ID Category: Finance • Employee Class: Regular Company Overview DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services. DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future. For more information, please visit: #LI-Hybrid Team Overview We are looking for a responsible supervisor to oversee the workflow at our facility. The position involves advising, solving problems, and serving as a liaison between subordinates and upper management. The ideal candidate will guide and train employees, with thorough knowledge of the processes inherent to the role and a results-oriented focus. The objective is to ensure operations are carried out productively to support the correct QA Collection process. Role Responsibilities Organize workflow and ensure employees understand their delegated roles or tasks Monitor employee productivity and offer feedback and advice Maintain record of hours worked and personnel records Transmit information from the management team to employees and vice versa Prepare and send performance reports Prepare and analyze KPI´s Conduct meetings with operational teams Decide on bonuses and promotions based on performance Hire and train new employees Ensure compliance with company and legal policies and procedures and take disciplinary action if the need arises Role Qualifications 5+ Relevant Experience in Similar Role 2+ in same position - Leading teams of 10+ Bachelors degree Intermediate English (Mandatory) Proficiency in MS Knowledge of QA standards operation, knowledge in internal and BPOs collections Industry Standards KPI`s definition capabilities Process Improvement Experience Coaching solid Skills Strong presentation skills Strong interpersonal skills to effectively communicate with team members, stakeholders, and senior management Ability to foster a positive and collaborative work environment, promoting teamwork and morale Able to develop high performance teams Strong Collaboration skills Able to support area´s Manager as back up Stakeholders management Risk - Fraud Vision EEO Statement We are committed to building inclusive and diverse teams. We promote equal opportunities for all candidates and employees as an Equal Opportunity Employer. We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment. I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on #J-18808-Ljbffr
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Quality Assurance Consultant
hace 3 semanas
distrito federal, México PharmEng Technology A tiempo completoJoin to apply for the Quality Assurance Consultant role at PharmEng Technology Join to apply for the Quality Assurance Consultant role at PharmEng Technology Get AI-powered advice on this job and more exclusive features. About The Job Quality Assurance ConsultantJob Summary: The Quality Assurance Consultant is responsible for the implementation, maintenance,...
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Global Moderation Quality Assurance Lead
hace 3 semanas
distrito federal, México TikTok A tiempo completoA global leading social media platform in Mexico City seeks a Moderation Quality Assurance Program Manager. You will design, streamline, and optimize operational processes within the Moderation Team to enhance moderation quality. The ideal candidate should have strong analytical skills, experience applying lean methodologies, and the ability to standardize...
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Quality Assurance Supervisor
hace 2 semanas
distrito federal, México DiDi Global A tiempo completoCompany Overview DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and...
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TikTok Shop
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distrito federal, México TikTok A tiempo completoGlobal E-Commerce's Governance and Experience (GNE) is a global team responsible for ensuring a safe and trustworthy marketplace for not only our buyers, but also our sellers and creators. The Moderation Team is part of the GNE organization. Our mission is to create the most trustworthy E-commerce platform with a delightful service experience. We are looking...
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Global Contract Logistics IT Quality Assurance Engineer
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distrito federal, México Kelly Services A tiempo completoAcerca del puesto Global Contract Logistics IT Quality Assurance Engineer Únete a Kelly: Donde las oportunidades son ilimitadas En Kelly, nos dedicamos a conectar al talento con el mundo laboral de manera que enriquezca sus vidas y a las empresas con personas talentosas que impulsen la innovación y el crecimiento. Con más de 78 años de experiencia global...
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QA Engineer: Drive Quality, Automation
hace 3 días
distrito federal, México Covestic A tiempo completoA leading technology company in Mexico City is seeking a QA Engineer to ensure product quality and reliability. The role involves reviewing specifications, creating test plans, and performing regression testing. Candidates should have a Bachelor's degree in Computer Science or related fields, proven QA experience, and proficiency in test methodologies and...
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QA Operations Lead
hace 1 semana
distrito federal, México Didi A tiempo completoA leading mobility technology platform in Mexico City is seeking an experienced Quality Assurance Supervisor. In this role, you will oversee workflow, monitor productivity, and ensure operational compliance. The ideal candidate has over 5 years of relevant experience, strong leadership skills, and intermediate English proficiency. This position offers the...
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Senior Quality Assurance Engineer
hace 2 semanas
distrito federal, México The Functionary A tiempo completoExperienced Technical recruiter with 6+ years of experience. Now hiring for LATAM, India and US. Job Description: We are looking for an experienced QA Team Lead to manage and mentor a team of QA Analysts testing software integrated with hardware devices such as washers and dryers. The role will oversee QA processes and ensure high-quality software releases....
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AML/KYC QA
hace 3 semanas
distrito federal, México Nubank A tiempo completoA leading fintech company in Mexico City is seeking a detail-oriented professional to ensure quality assurance in AML/KYC operations. You will analyze compliance processes and improve customer experience while adhering to regulatory requirements. Ideal candidates have experience in quality assurance and strong communication skills in both Spanish and...
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QA & Strategy Analyst for AML/KYC Ops Defense (MX)
hace 3 semanas
distrito federal, México Nu A tiempo completoA financial technology company in Mexico City is seeking a Quality Assurance Specialist focusing on AML, KYC, and regulatory processes. The role requires solid organizational skills, the ability to work independently, and effective communication in both English and Spanish. Ideal candidates will have a Bachelor's degree in a related field and experience in...
