Customer Experience Advocate
hace 7 días
Location- Guadalajara, Mexico- Job Type- Full Time**Skills**:- Voice- Excel- ChatCategories:- Outbound- Sales- Customer Support- Inbound-- Chat- Responsibilitiess need to manage customer inquiries and complaints. Frontline support tasks will be asked to process orders and modifications, and escalate complaints across several communication channels.A supports customers by providing helpful information, answering questions, and responding to complaints. They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.- Qualifications- High school diploma or equivalent- All Levels of relevant experience from a related industry of the account we are hiring for or at least a Subject Matter Expert- Knowledge of customer service practices and principles- Excellent data entry and typing skills- Superior listening, verbal, and written communication skills- Ability to handle any stressful situation appropriately
-
Customer Experience Advocate 1
hace 5 días
Guadalajara, México Panduit A tiempo completoThe Customer Experience Advocate (CEA) is responsible for being on Panduit’s front line to ensure the customer receives a frictionless experience in doing business with Panduit. By independently administering to all aspects of the customer experience for Panduit. The CEA is responsible for coordinating across all functional units to quickly resolve...
-
Customer Experience Advocate 1
hace 5 días
Guadalajara, México Panduit A tiempo completoThe Customer Experience Advocate (CEA) is responsible for being on Panduit’s front line to ensure the customer receives a frictionless experience in doing business with Panduit. By independently administering to all aspects of the customer experience for Panduit. The CEA is responsible for coordinating across all functional units to quickly resolve...
-
Customer Experience Advocate 2
hace 4 semanas
Guadalajara, México Panduit A tiempo completoAt Panduit, Our People Make the Difference. Their unique insights and perspectives fuel our innovation and help our customers discover more and better ways to connect with and for the people they serve. We are looking for people who are curious, insightful, collaborative, and committed to building a sustainable and connected world.The Customer Experience...
-
Customer Experience Advocate 1
hace 3 semanas
Guadalajara, México Panduit A tiempo completoAt Panduit, Our People Make the Difference. Their unique insights and perspectives fuel our innovation and help our customers discover more and better ways to connect with and for the people they serve. We are looking for people who are curious, insightful, collaborative, and committed to building a sustainable and connected world.The Customer Experience...
-
Customer Experience Advocate 1
hace 3 semanas
Guadalajara, México Panduit A tiempo completoAt Panduit, Our People Make the Difference. Our diverse life experiences and perspectives fuel innovation as we explore without limits and Think Differently to help our customers better connect with those they serve. We are committed to making a positive impact on the world: Employee volunteerism and outreach projects help us connect and give back to the...
-
Tier 1 Customer Advocate
hace 7 días
Guadalajara, México Drift A tiempo completo**Customer Advocate - Entry Level [Hybrid role]**: **About Drift** **About the role** The goal of the Customer Advocate Team is to be the voice of our customers and drive change. You’ll be the closest to the customer and interacting with them daily, so we’re leaning on you to identify and advocate for how we can keep improving the customer...
-
Customer Experience Advocate
hace 1 semana
Guadalajara, México XtendOps A tiempo completoLocation- Guadalajara, Mexico- Job Type- Full Time**Skills**: - Voice- Excel- ChatCategories: - Outbound- Sales- Customer Support- Inbound- - Chat- Responsibilitiess need to manage customer inquiries and complaints. Frontline support tasks will be asked to process orders and modifications, and escalate complaints across several communication channels. A...
-
Manager, Customer Advocate
hace 2 semanas
Guadalajara, México AT&T Mexico A tiempo completoAt AT&T, we’re connecting the world through the latest tech, top-of-the-line communications and the best in entertainment. Innovation powers all that we do, and our groundbreaking solutions deliver compelling communication and entertainment experiences to millions of customers worldwide. As part of our team, your next big idea could be our newest...
-
Senior Customer Advocate
hace 2 semanas
Guadalajara, México Nextiva A tiempo completoIt's about more than the right fit. We're looking for the right connection._ Since its founding in 2008, more than 100,000 companies rely on Nextiva for customer and team communication. We believe in the power of strong connections; connections to our customers with our signature Amazing Service®, our products and services, and most importantly, each...
-
Customer Advocate
hace 5 días
Guadalajara, México Nextiva A tiempo completo**Redefine the future of customer experiences. One conversation at a time.**:We're changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place. Powered by AI, built by amazing humans.Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that...