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Solutions Engineer

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**JOB PURPOSE**The Solutions Engineer - Contract Logistics will play a pivotal role in designing winning, customer-centric logistics solutions that strengthen DP World’s market leadership in integrated supply chainservices.- This role combines engineering precision, commercial acumen, and innovation to deliver operationally feasible, cost-effective, and sustainable solutions for new and existing customers across the global DP World network**Key Responsibilities**1. Solution Design & Business Winning- Lead the design of end-to-end warehouse and distribution solutions for customer RFQs, bids, andrenewals.- Translate customer requirements into optimized layouts, process flows, storage strategies, andautomation concepts.- Develop compelling solution narratives and data-backed value propositions that position DP World as thelogistics partner of choice.- Support business development teams with engineering models, costing, and technical content that enhanceour bid competitiveness and win rate.- Partner closely with Operations, Commercial, and IT to ensure designs are implementable, scalable, andaligned with DP World standards.2. Engineering, Analytics & Optimization- Build detailed models to analyze order profiles, SKU velocity, throughput,- Create 3D and AutoCAD layouts illustrating optimal space design, MHE zoning, and picking strategies.- Assess automation and technology enablers (e.g., AMRs, AS/RS, robotic picking, conveyors) for business cases that drive long-term value.- Support continuous improvement initiatives to ensure designs deliver expected ROI and KPIs.3. Collaboration & Leadership- Collaborate across DP World’s network of engineering, automation, and operations teams to benchmark and replicate best practices.- Work with Finance and Procurement to define accurate cost-to-serve models, capex estimates, and supplier comparisons.- Represent the technical function in customer presentations, solution walkthroughs, and bid reviews to communicate DP World’s engineering credibility and value.- Support implementation handover to ensure smooth operational start-up and design integrity.OTHER- Always act as an ambassador for DP World when working; promoting and demonstrating positive behaviours in harmony with DP World’s Principles, values and culture; ensuring the highest level of safety is applied in all activities; understanding and following DP World’s Code of Conduct and Ethics policies- Perform other related duties as assignedThe solution engineer is critical for growth and sustaining businesses- Remote work- US, Canada, Mexico**QUALIFICATIONS**- Bachelor’s degree in industrial engineering, supply chain, or a related discipline.- 1-2 years of warehouse related Engineering experience in 3PL, solution design, warehouseengineering, or supply chain optimization.- Strong expertise in:- MS Office Suite, Visio- AutoCAD/ Sketch Up/ Twin Motion or similar (layout and flow design)- Exposure to warehouse operations/ Engineering within Tech, Consumer, FMCG, Retail market,Ecom sectors.- Most Certification- Bilingual (Eng, Spanish, Portuguese, French)Preferred:- Lean Six Sigma/ Green Belt certification is an advantage.Ability to travel up to 25% of the time or as needed**SKILLS**- Exceptional Communication:An active listener and articulate communicator — able to express complex ideas clearly in writingand speech. Confident presenting to individuals or groups at all levels, with a tactful andprofessional approach when delivering facts or recommendations.- **Analytical Problem Solver**: Thrives on tackling complex challenges, identifying root causes, and developing creative, practical solutions. Remains composed under pressure and persistent in pursuing answers.- **Detail-Oriented Precision**: Maintains strong focus and attention to detail. Ensures accuracy and quality in every deliverable — believing that anything worth doing is worth doing right, every time.- **Critical Thinker**: Quickly identifies logical gaps and underlying causes. Learns rapidly, adapts easily, and applies sound judgment to make informed decisions in dynamic situations.- **Collaborative and Self-Driven**: Works effectively both independently and within diverse, multicultural teams. Highly organized, proactive, and collaborative, fostering a positive team environment.- **Results-Oriented and Agile**: Manages multiple priorities with discipline and a “can-do” attitude. Consistently meets deadlines and commitments, demonstrating initiative and accountability.- **Professional Integrity and Confidentiality**: Upholds the highest standards of discretion and data protection in all business dealings.- **About the Role**:- **How you will contribute**- Design and implement supply chain solutions from large scale (geographical optimization) down to small scale (design of processes and lines / stations).- Work closely with Business Development/Accoun