Inside Sales Representative

hace 1 semana

Guanajuato, México MatrixCare A tiempo completo

Let's talk about Responsibilities:- The primary role of Sales Support professional is to sell ResMed's products and solutions to customers in an assigned territory and/or with specific accounts.- Execute account strategy as defined by sales leaders by planning and positioning ResMed products and solutions to attain sales objectives and quota- Develop an understanding of customers’ business to identify needs and selling opportunities.- Enhance customer relationships through virtual customer visits, product demonstrations, educational programs, product in-services, and problem resolution.- Position ResMed products and services adoption to improve customer and patient outcomes.- Develop, and grow customer relationships within assigned accounts and account managers.- Ensure quality customer service and experience- Act as the single point of customer contact to coordinate resolution of service incidents and escalation of technical issues- Document activities within the Customer Relationship Management (CRM) system.- Work closely with the Sales Management team in evaluating business conditions and sales trends.- Develop and implement a proactive plan that involves service and support with Sales Management.Qualifications & Experience:Required:- Team player with a strong work ethic and a can-do attitude- Excellence in all forms of virtual communication with command of product and media presentations, especially via webinars, video conferencing, etc., using a variety of technologies- Proven experience working in a collaborative environment to achieve individual and team goals.- Motivated, execution and results focus with accountability for continuous improvement and attention to detail.- Demonstrated ability to provide excellent service internally and externally- Self-starter with proven leadership qualities- Demonstrated ability to develop and build strong customer relationshipsDesirable:- +1 years relevant business experience in B2B sales support; medical device industry experience and knowledge preferred- BA/BS in a business discipline or equivalent experience

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