Senior Human Resource Business Partner

TCS Position Summary The Senior HR Business Partner (Senior HRBP) is a strategic advisor to business leaders, driving people strategy to enable organizational performance and growth. This role leads complex employee relations, workforce planning, leadership capability development, organizational effectiveness, and change management initiatives while ensuring policy adherence and compliance. The Senior HRBP uses data-driven insights to influence decisions, shape talent outcomes, and elevate the employee experience. Key Responsibilities Strategic Partnering & Workforce Planning Partner with senior leadership to align people strategy with business goals. Lead workforce planning (capacity, skills, succession) and drive talent pipelines for critical roles. Facilitate org design, restructuring, and change management with measurable outcomes. Own talent reviews, succession planning, and career frameworks for designated business units. Coach leaders on performance, feedback quality, inclusion, and team effectiveness. Implement development programs and stretch assignments aligned to skills strategy. Employee Relations & Culture Lead complex employee relations cases; ensure fair, timely and legally compliant resolutions. Engagement initiatives with measurable impact. Diagnose cultural issues and partner with leaders to address root causes (e.g., attrition hotspots, morale). Performance & Reward Guide annual performance cycles and calibration Ensure adherence to HR policies, local labor laws, and audit requirements. Drive consistent HR process execution across business units; identify and fix process gaps. Analytics & Insights Use HR analytics to monitor trends (attrition, engagement, absenteeism, diversity) and translate insights into action plans. Produce executive-ready dashboards and narratives for BU leadership. Stakeholder Management & Governance Build trusted relationships with BU heads, People managers, and COEs (TA, TD, Rewards, ER). Serve as the voice of the business into HR and the voice of HR into the business. Attrition & Retention Monitor and report voluntary attrition rate. Contribution to retention strategies (e.g., number of initiatives executed). HR Operations & Compliance Maintain accurate employee records and ensure compliance with local labor regulations. Assist in policy implementation and communicate updates to employees. Qualifications & Experience Bachelor’s degree in Human Resources, Business, Psychology or related field; 10–12 years of progressive HR experience, including HRBP responsibilities in complex/matrix environments. Demonstrated expertise in employee relations, org design, change management, talent development, and workforce planning. Strong business acumen with the ability to influence senior stakeholders. Familiarity with local labor law and global HR practices; multinational exposure preferred. Employment Type: Full-time Mode: Onsite Reporting 5 days Core Competencies Strategic Thinking & Business Acumen: Connect people strategy to commercial outcomes. Data-Driven Decision Making: Translate metrics into actionable strategies. Change Leadership: Lead transformation, org redesign, and culture shifts. Employee Advocacy & Ethics: Balance business needs with fairness and compliance. Collaboration: Work cross-functionally with COEs; drive alignment and outcomes. Communication: Clear, persuasive storytelling with leaders and employees. Ofrecemos At Oliver Wyman, a Marsh (NYSE: MRSH) business, we bring deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments. As a business of Marsh, we work alongside the world’s leading experts across risk, reinsurance and capital, people and investments, and management consulting. Together with Marsh Risk, Guy Carpenter, and Mercer, we help organizations build resilience and competitive advantages from every angle. With annual revenue over $24 billion and more than 90,000 colleagues in 130 countries, Marsh helps build the confidence to thrive through the power of perspective. * THIS IS A HYBRID ROLE THAT REQUIRES A PRESENCE IN THE OFFICE 2 DAYS PER WEEK. THERE IS NO OPTION TO BE FULLY REMOTE.* Job Overview: Key Responsibilities: The TMC supports a range of talent management activities in close collaboration with the Talent Management Team. Key responsibilities include the execution of administrative tasks and processes related to: staffing, performance management, and consultant talent programs (e.g., those under the banner of FlexOW). The TMC also provides support with analytics and reporting as well as other ad-hoc support for Talent Managers and the Talent Management function of Oliver Wyman. The Supervisor is the team leader for the Talent Management Central Coordinators based in Mexico City. The Supervisor is a “player / coach” role, where they will primarily focus on managing the day-to-day operations of the TMC, coach and train team members, be responsible for the quality of their work product and ensure adherence to Service Level Agreements (SLAs). The Supervisor will also occasionally execute on tasks as surge support or when complex use cases arise. The Supervisor plays a key intermediary role between the TMC and the Talent Management team across the Americas region (and globally, when applicable). The Supervisor will participate in Americas Talent Management meetings and feedback-sharing sessions and seek to constantly improve the quality of output of the TMC, the depth of understanding of the Coordinators, and expand the services the TMC offers to the Talent Management team. Beyond assisting in carrying out the Coordination work described below, the Supervisor will be primarily responsible for: The day-to-day management of the Talent Coordinators (TCs) in Mexico City Ensuring the up-time of the TMC while managing workloads of the TCs Ongoing process improvements in coordination with the Talent Management team Workflow assignment and coordination for the TCs Interaction / alignment with the TMC location in Warsaw Ensuring TCs are experts in relevant OW systems (providing hands-on training as needed) Capacity and load management of TC team (including hiring and performance managing the TCs) Flawless execution of key talent management processes Management and tracking of SLAs (including redefining SLAs as needed) Proactive process improvement and enhancements Accurate and timely report production Overall, the Supervisor will oversee the TMC and be accountable for the successful delivery of the following systems updates, data entry, and workflow related tasks: Staffing Support TM teams to ensure timely and accurate updates to the staffing system (Certinia) Create Resource Requests for upcoming projects Check end dates/extensions and review writers for assignments with upcoming end dates Attend staffing meetings Generate and disseminate regular and ad-hoc reports Support execution of the year-round performance management process for consultants by providing PMO support, including key process steps, TM checklist, communication templates, etc. Generate basic reporting on process compliance Act as system owner for the firm’s proprietary performance management systems for consultants and carry out system testing when required Manage the creation and distribution of system folders for annual Career Review process Work with Talent Managers to ensure project review requests are generated accurately and timely Support Talent Managers in chasing overdue project reviews Maintain accurate records on project review completion status and provide regular reports Support Talent Managers where needed. Administration of talent programs (e.g., FlexOW) Help manage certain colleague programs like the annual MBA sponsorship process, Non-Profit Fellowship, and Golden Passport / Mobility program Maintain the intranet page on FlexOW options Ad hoc tasks and reporting Ad hoc analysis and reports as required by Talent Management function Coordination of updates for TM related fields in our system of records Note that while the focus of the role includes the areas above, the role may occasionally include support for additional Talent Management activities Please note that it will typically not be possible to take significant periods of vacation during approximately May, June, September and October due to these being periods of critical work Experience Required: BA/BS and minimum of 4 years' experience working in performance/talent management or HR administration. (We're also open to considering profiles that come from a customer service environment). Process management experience Proficiency with data analysis and reporting and experience working with a resource management system highly desirable Excellent written and verbal communication skills in English Technical Skills: Working knowledge of Microsoft Word and PowerPoint Basic understanding of systems and an aptitude for learning to operate new systems of medium complexity Skills and Attributes: Very high attention to detail and high level of accuracy Positive, proactive and continually seeks ways to improve processes Self-motivated, comfortable working as part of a global team, takes full ownership of their work with flexibility to prioritize or reprioritize as needed Ability to organize, prioritize and manage their own day and that of the team effectively to meet deadlines Strong collaborator in a multicultural environment Oliver Wyman, a business of Marsh McLennan (NYSE: MMC), is a management consulting firm combining deep industry knowledge with specialized expertise to help clients optimize their business, improve operations and accelerate performance. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow on LinkedIn and X. Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. Ready to Lead and Make an Impact? Join Us as HR Operations Team Lead We’re looking for a dynamic leader to be the primary point of contact for support, guidance, and escalations for our Employee Service Desk and HR Data Operations teams . As the HR Service Center Manager , you will lead a team of 6 coordinators responsible for managing HR cases and data transactions across US & Canada. This role is critical for ensuring operational excellence , driving performance , and acting as the HR process expert for the region. What You’ll Do: Lead and Inspire: Manage and develop a high-performing team, fostering collaboration and continuous improvement. Drive Operational Excellence: Oversee case management and SLAs, monitor performance metrics, and proactively balance workloads to ensure efficiency. Implement Best Practices: Establish routines and processes that enhance agility, accuracy, and compliance. Be the Expert: Serve as the go-to HR process expert for US & Canada, providing guidance and solutions for complex issues. Innovate and Improve: Apply critical thinking to identify process improvements and implement strategies that optimize service delivery. What we’re looking for: 3+ years in Human Resources operations. 3+ years in Shared Service or Call Center environments (preferred). Strong process orientation, critical thinking, and a proactive mindset. Excellent English communication skills (written and verbal). Leadership experience and cultural fit with a hybrid work model. Highly organized and detail-oriented, with the ability to meet deadlines in dynamic, multi-task environments. Collaborative and customer-focused mindset, capable of listening, prioritizing, and delivering accurate, timely results. Self-driven with strong initiative, analytical thinking, and problem-solving skills. Flexible and open to learning through constructive feedback. Comfortable navigating ambiguity and ongoing change. Experience with ServiceNow or similar case management tools (preferred). Energizer Holdings responsibly creates products to make lives easier and more enjoyable. To do this, we lean into our culture as an organization – we win together, while serving each other, with a willingness to act boldly, all while doing right. Our colleagues hail from all backgrounds, nationalities and walks of life, but our shared mission and purpose make us one team. Because we’re a global organization, you will always have opportunities to learn, grow and develop in your career. We support flexible working arrangements wherever possible. The Commercial Business Partner is responsible for creating and consolidating the annual budget, forecasting and reporting, and overseeing the business results for the Mexican market. It also involves delivering a comprehensive Profit and Loss (P&L) plan, forecasts, and variance analysis to the leadership team for Developing Markets. The Finance Commercial Business Partner will share financial knowledge and reinforce key financial principles within the Commercial Organization. The candidate will lead the finance team by providing support and guidance, as well as offering financial assistance to the commercial director responsible for overseeing these markets. The ideal candidate should be self-motivated, able to think strategically and proactively, and possess strong technical, managerial, and interpersonal skills to collaborate with partners at various levels. Responsibilities: Plays an integral role in financial analysis, planning, reporting, consolidation and performance tracking of Brazil market. Provide financial and business analysis to support commercial and Brand teams during business planning. Analyze Customer/Channel plans and trends to ensure financial expectations are achieved. Partner with commercial teams to support and develop their business. Influence the Finance and Commercial Teams to help optimize Energizer’s sales and profit growth. Develop and maintain financial tools and reporting systems to support commercial planning and forecasting efforts. Supervise the Trade Spend funds of its markets to optimize ROI and ensure financial objectives are met. Ability to balance and leverage Strategic Objectives in addition to financial factors. Partners with other members of the finance, supply chain, controllership, trade marketing, and marketing teams on cross-functional initiatives Engage and develop every member of the finance team to continuously improve their performance. What we are looking for: Bachelor’s degree in Accounting or Finance. Minimum 5 years of experience in finance and accounting. Minimum 3 years of financial business partnering/analytical experience. Broad P&L exposure. Highly proficient in Microsoft Office (Excel and PowerPoint). Proven ability to collaborate effectively with business partners. Excellent communication skills (written and oral). Strong analytical and problem resolution skills. Must be a self-starter. Capable of effectively working with remote teammates based in different countries. Embodies Energizer’s leading other competencies: Strategic Thinking, Influence, Teamwork, passion, development of the organization, collaboration, Customer Focus, Achieving Results and Initiative. Continuous improvement mindset with demonstrated ability to identify and implement process improvements to eliminate non-value-added work. Ability to work under pressure in a fast-paced and changing environment. High activity environment requires the ability to handle multiple tasks to accomplish objectives. Excellent time management skills and the ability to prioritize based on business strategies and objectives. Employment Type: Full-time Mode: Onsite Reporting 5 days Ofrecemos #J-18808-Ljbffr