Customer Success Manager Remoto

hace 2 semanas


Desde casa, México Experis A tiempo completo

Experis IT es una empresa de tecnologías de la información que vincula de manera efectiva al talento más competitivo con grandes empresas en México, Norteamérica y Europa.Nos encontramos en búsqueda de **Customer Sucess Manager****Requisitos**:- Mínimo de 2 años de éxito con clientes, consultoría o experiência en ventas de software.- Capacidad demostrada para gestionar varios proyectos simultáneamente manteniendo una estricta atención a los detalles.- Experiência trabajando con equipos multifuncionales (Marketing, Producto, Ventas, Soporte, Revenue Ops)- Fuertes habilidades ejecutivas de comunicación.- Inglés avanzado.**Actividades**:- Supervisar e identificar las tendencias de adopción y utilización, brindar recomendaciones basadas en el riesgo y las necesidades comerciales de los clientes.- Asesorar al cliente sobre las mejores prácticas del producto.- Actuar como Trusted Advisor al alinear al cliente con el equipo de Ventas.- Realizar revisiones comerciales con los clientes según sea necesario.- Proporcione previsiones sobre la probable utilización futura de los clientes y las renovaciones de los contratos de la nube.- Identificar los riesgos de reabastecimiento y renovación y colaborar con los equipos internos para remediar y garantizar el reabastecimiento continuo.- Identificar oportunidades de expansión y venta de productos.**Ofrecemos**:- Sueldo mensual.- Trabajo remoto.- Esquema 100 % nominal.- Prestaciones de ley.- Proyecto inicial por 1 año con opción a extenderse.- Seguro de gastos médicos mayores.Interesados favor de postularse por este medio.Tipo de puesto: Tiempo completo, Por tiempo indeterminadoSalario: $45,000.00 - $55,000.00 al mesHorario:- Incluye días feriados- Lunes a viernes- Turno de 8 horasLugar de trabajo: Empleo remoto



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