Customer Service Representative
hace 2 semanas
**CUSTOMER SERVICE REPRESENTATIVE**As CSR, you will play a key role in Aptiv’s managing the contact for all requirements, deliveries, shipments and customer service attention.**Your Role**- Responsible meet 100% customer requirements, deliveries, shipments and customer service attention- Handling product deliveries finishing and assignment, manage materials system to ensure that the customer's requirements are exact and communicate them to the assembly plants.- Formulate and delegate logistics for emergency deliveries- Responsible for logistics, order fulfillment and customer payments, facilitating problem solving with customer material- Acting as liaison between customers, production and distribution departments- Analyze and summarizing reports related to customer inquiries, sales trends, customer complaints, delivery/service problems, reasons for product returns- Responsible for Customer Score Cards and Internal KPI as metric deployment- Responsible as Company representative in all customer meetings- Analyze and control thru DELJIT and DELFOR customer increases and decreases- Manage customer demand for E&O control and mitigation**Your Background**- Business Administration, Industrial Engineer BD or similar career- ** **1 - 3 years’ experience as Costumer Contac Leader in fast pace industry.- ** **Experience on Tier 1 and Tier 2 automotive industry- ** **Experience in any OEM like FORD, STELANTIS, DAIMLER, GENERAL MOTORS,- ** **In-depth knowledge of customer contact/service principles and practices- ** **Excellent organizational and planning skills- ** **Ability to take decisions and good judgment in emergency situations.- ** **Interpersonal skills to work effectively with others- ** **Microsoft Office advance knowledge- ** **Business English speaking- ** **SAP experience in Shipping, Deliveries, Invoices, Inventories (MM Module)- ** **Customer certification and/or diplomas a plus- ** **Energetic, self-motivated, proactive, and customer focused working style**Aptiv Rewards & Advantages**Recognition for innovation and excellence, Opportunities to give back to the community, Meaningful work that makes a difference in the world.**Some see differences. We see perspectives that make us stronger.**Diversity and Inclusion are sources of innovation and creativity, both of which are essential to Aptiv’s success. Everyday our diverse team comes together, drives innovation, pursues solutions, and meets challenges using their unique abilities, perspectives and talents, changing what tomorrow brings. When you join our team, you’ll get encouraged to think boldly, express your viewpoint and innovate as a matter of habit.**Some see technology. We see a way to make connections.**At Aptiv, we don’t just see the world differently; we work to change reality. That means developing technology that rewrites the rules of what’s possible in the pursuit of making transportation safer, greener and more connected. Today there are more than 160,000 of us globally, located in 44 countries, and united by one mission. Join the movement and together, let’s change tomorrow.Aptiv is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law.
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Customer Service Representative
hace 2 semanas
Reynosa, México AMETEK, Inc. A tiempo completo**Position Summary**The Customer Service Representative will support the Customer Service and Sales teams with customer service duties for assigned major customer accounts. Duties to include but not limited to the accurate and timely execution of pricing, quoting, purchase order review, order entry, resolving customer hold issues, expediting customer orders,...
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Customer Service Representative
hace 2 semanas
Reynosa, México Copeland A tiempo completo**Customer Service Representative****Responsibilities**- Manage and resolve customer issues- Manage orders and shipping activities between manufacturing plants as well as from a manaufacturing plant/distribution center to the Customer- Manage demand management actions as needed to meet monthly plan including order activities between manufacturing plants,...
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Customer Service Representative
hace 4 días
Reynosa, México BBB Industries DC Parque Colonial A tiempo completoCOMPAÑÍA MAQUILADORA DEDICADA A LA REMANUFACTURA DE PIEZAS ELECTRICAS PARA LA INDUSTRIA AUTOMOTRIZ UBICADA EN EL PARQUE INDUSTRIAL COLONIAL: **CUSTOMER SERVICE REPRESENTATIVE** - Technical career/related bachelor's degree - Minimum 3 years of Customer Service experience **ACTIVITES**: - Verify the accuracy of customer orders. - Initiates the action...
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Ht - Customer Service Representative
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Reynosa, México Ametek, Inc. A tiempo completoJob Responsabilities._The Customer Service Representative will act as a liaison between our customers and the repair shop, will follow up customer orders from induction to shipment and provide with weekly updated status reports to the assigned customer base; will provide product/services information, answer questions, and resolve any emerging problems that...
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Junior Customer Service Representative
hace 3 semanas
Reynosa, México Ametek A tiempo completoAs a Junior Customer Service Representative, you will provide support to customers and internal teams by assisting with order processing, data entry, and resolving basic inquiries.This entry-level role is ideal for individuals looking to start a career in customer service and develop skills in communication, organization, and problem-solving.Key...
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Customer Service Representative
hace 3 semanas
Reynosa, México Bbb Industries Dc Parque Colonial A tiempo completoCOMPAÑÍA MAQUILADORA DEDICADA A LA REMANUFACTURA DE PIEZAS ELECTRICAS PARA LA INDUSTRIA AUTOMOTRIZ UBICADA EN EL PARQUE INDUSTRIAL COLONIAL :ResponsabilidadesCUSTOMER SERVICE REPRESENTATIVETechnical career / related bachelor's degreeMinimum 3 years of Customer Service experienceACTIVITIESVerify the accuracy of customer orders.Initiates the action required...
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Customer Service Representative
hace 3 semanas
Reynosa, México Nvent A tiempo completoWe're looking for people who put their innovation to work to advance our success - and their own.Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions.WHAT YOU WILL EXPERIENCE IN THIS POSITION:The Residential Customer Service Representative supporting the Nuheat product line...
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Customer Service Assistant
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Reynosa, México PACKAGING SOLUTIONS AND LOGISTICS DE MEXICO A tiempo completo**Customer Service Representative**:**Requisitos**:Ingeniero Industrial o a finBilingüeProactivo, Negociador, Sentido de urgencia, Buena comunicación en todos los níveles.**Experiência en**:Atención a clientesConocimientos y aplicación de ForecastIntroducción de Nuevos ProductosHabilidades en paquetes computacionales (Word, Excel, Power Point)Tipo de...
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Customer Service Assistant
hace 3 días
Reynosa, México PACKAGING SOLUTIONS AND LOGISTICS DE MEXICO A tiempo completo**Customer Service Representative**: **Requisitos**: Ingeniero Industrial o a fin Bilingüe Proactivo, Negociador, Sentido de urgencia, Buena comunicación en todos los níveles. **Experiência en**: Atención a clientes Conocimientos y aplicación de Forecast Introducción de Nuevos Productos Habilidades en paquetes computacionales (Word, Excel, Power...
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Customer Service Representative
hace 7 días
Reynosa, México WELLS MANUFACTURERA DE MEXICO A tiempo completo_**Wells Manufacturera de México, S.A. de C.V. Dedicated to the manufacture of Automotive Parts for the ignition system and with a presence in Reynosa for more than 30 years, it’s looking for talent for the following position**:_***CUSTOMER SERVICE RESPRESENTATIVE*****Summary**:This position is responsible for being the liaison between the knock sensor...
