Desktop Support Associate-helpdesk

hace 2 semanas

Guadalajara, México NTT DATA A tiempo completo

**Req ID**: We are currently seeking a Desktop Support Associate-Helpdesk to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).NTT DATA Services currently seeks a **"Helpdesk Associate"** to join our team in** Guadalajara, Mexico.****Responsibilities**:- Diagnoses and troubleshoots Level 1 problems encountered with personal computers hardware, software and peripherals.- Answers the helpdesk line and responds to users requests regarding computer systems- Acknowledges receipt of all users request within defined service levels.- Initiates service orders (tickets) for all users requests, assisting user as necessary to provide appropriate information.- Maintains user information and documentation- Participates in ensuring that customer requests via the ticketing system are managed to closure.- Delivers results in support of achieving the organization's Service Level Agreements- Ability to develop business relationships and communicate effectively with the user community**Requirements**:- Basic Troubleshooting skills- Basic understanding of the fundamental of network, server, and the desktop administration, installations, upgrades, techniques, tools, and equipment- Applies basic understanding of customer service techniques as required to address problems with PC based tools and products.- Ability to physically perform general office requirements- Must be able to perform essential responsibilities with or without reasonable accommodations.LI-NorthAmerica**About NTT DATA

  • Desktop Support Associate-helpdesk

    hace 2 semanas

    Guadalajara, México NTT DATA A tiempo completo

    **Req ID**: We are currently seeking a Desktop Support Associate-Helpdesk to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).- NTT DATA, Inc. currently seeks a Helpdesk Associate - Full Time - to join our team in Guadalajara.Location: Guadalajara, Jalisco. Mexico.**Requirements**:- Availability to work 45 hours per week- Interest in working on...

  • Desktop Support Associate-helpdesk

    hace 3 semanas

    Guadalajara, México NTT DATA A tiempo completo

    **Req ID**: We are currently seeking a Desktop Support Associate-Helpdesk to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).- NTT DATA, Inc. currently seeks a Helpdesk Associate - Full Time - to join our team in Guadalajara.Location: Guadalajara, Jalisco. Mexico.**Requirements**:- Availability to work 45 hours per week- Interest in working on...

  • Desktop Support Associate-helpdesk

    hace 2 semanas

    Guadalajara, México NTT DATA A tiempo completo

    **Req ID**: We are currently seeking a Desktop Support Associate-Helpdesk to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).- NTT DATA, Inc. currently seeks a Helpdesk Associate - Full Time - to join our team in Guadalajara.Location: Guadalajara, Jalisco. Mexico.**Requirements**:- Availability to work 45 hours per week- Interest in working any...

  • Desktop Support Associate-helpdesk

    hace 2 semanas

    Guadalajara, México NTT DATA A tiempo completo

    **Req ID**: We are currently seeking a Desktop Support Associate-Helpdesk to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).- NTT DATA, Inc. currently seeks a Helpdesk Associate - Full Time - to join our team in Guadalajara.Location: Guadalajara, Jalisco. Mexico.**Requirements**:- Availability to work 45 hours per week- Interest in working any...

  • Desktop Support Associate-helpdesk

    hace 2 semanas

    Guadalajara, México NTT DATA A tiempo completo

    **Req ID**: We are currently seeking a Desktop Support Associate-Helpdesk to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).- NTT DATA, Inc. currently seeks a Helpdesk Associate - Full Time - to join our team in Guadalajara.Location: Guadalajara, Jalisco. Mexico.**Requirements**:- Availability to work 45 hours per week- Interest in working any...

  • Desktop Support Associate-helpdesk

    hace 1 día

    Guadalajara, México NTT DATA A tiempo completo

    **Req ID**: We are currently seeking a Desktop Support Associate-Helpdesk to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).- NTT DATA, Inc. currently seeks a Helpdesk Associate - Part Time - to join our team in Guadalajara.Location: Guadalajara, Jalisco. Mexico.**Requirements**:- Availability to work 45 hours per week- Interest in working on...

  • Desktop Support Associate-helpdesk

    hace 1 semana

    Guadalajara, México NTT DATA A tiempo completo

    **Req ID**: 342362 We are currently seeking a Desktop Support Associate-Helpdesk to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX). - NTT DATA, Inc. currently seeks a Helpdesk Associate - Full Time - to join our team in Guadalajara. Location: Guadalajara, Jalisco. Mexico. **Requirements**: - Availability to work 45 hours per week - Interest...

  • Desktop Support Associate-helpdesk

    hace 1 semana

    Guadalajara, México NTT DATA A tiempo completo

    **Req ID**: 342365 We are currently seeking a Desktop Support Associate-Helpdesk to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX). - NTT DATA, Inc. currently seeks a Helpdesk Associate - Full Time - to join our team in Guadalajara. Location: Guadalajara, Jalisco. Mexico. **Requirements**: - Availability to work 45 hours per week - Interest...

  • Desktop Support Associate-helpdesk

    hace 6 días

    Guadalajara, México NTT DATA A tiempo completo

    **Req ID**: 330831 We are currently seeking a Desktop Support Associate-Helpdesk to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX). - NTT DATA, Inc. currently seeks a Helpdesk Associate - Part Time - to join our team in Guadalajara. Location: Guadalajara, Jalisco. Mexico. **Requirements**: - Availability to work 45 hours per week - Interest...

  • Desktop Support Associate-helpdesk

    hace 4 semanas

    Guadalajara, México NTT DATA A tiempo completo

    **Req ID**: We are currently seeking a Desktop Support Associate-Helpdesk to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).- Diagnoses and troubleshoots Level 1 problems encountered with personal computers hardware, software and peripherals.- Answers the helpdesk line and responds to users requests regarding computer systems- Acknowledges...