Analista Post Firma Hipotecario

The Product Management Analyst is an intermediate level position responsible for the development of product plans, strategies and tactics in coordination with the Product Management team.The overall objective of this role is to coordinate the promotion of products to develop new markets, increase share of market and obtain competitive position.**Responsibilities**:- Participate in creation and implementation of product roadmaps, product launches, and product marketing to gain maximum benefit from each product- Review, survey, and analyze competitive industry landscape to identify relative trends, threats, and opportunities for product managers- Participate in day-to-day product management for core products such as product delivery, client experience, and client communication strategies- Assist in executing client value propositions, positioning, segmentation, pricing, targeting, channel strategies, and competitive differentiation to achieve preferred status as a partner to Citi clients- Assist in client and competitor market research, developing product innovation roadmap, and addressing fundamental trials of product commoditization to create an advanced set of solutions- Contribute to achievement of acquisition targets, product financial performance, revenue performance, and expense management goals- Implement team procedures, client problem resolution, and client management**Qualifications**:- 0-2 years of relevant experience- Knowledge of marketing, credit, acquisitions, product development, and/or analytics- Ability to work unsupervised and adjust priorities quickly as circumstances dictate- Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements- Consistently demonstrates clear and concise written and verbal communication- Demonstrated analytical skills- Demonstrated problem-solving and decision-making skills**Education**:- Bachelor’s degree/University degree or equivalent experiencePRINCIPALES FUNCIONES:- Asegurar la correcta integración del expediente Postfirma y asegurar la operación de los procesos de Recuperación de Testimonios y de Recuperación de documentación Post-firma.- Interactuar y trabajar con otras áreas (Jurídico, Riesgo y Recuperación Legal) según sea necesario, para asegurar el cumplimiento de las políticas y la revisión de temas específicos que dificulten el flujo de las actividades del área.- Liderar las actividades de los proveedores y cumplir con los estándares establecidos en las políticas de Citi.- Trabajar en coordinación con las áreas de Back office y Postventa para asegurar la conclusión de los trámites y aclaraciones con el Infonavit.- Ser representante del banco ante el Infonavit para establecer acuerdos en cuanto a la operatividad de los productosSE REQUIERE:- Dominio de Excel avanzado (macros, uso de bases, tablas dinámicas, generación de reportes)- Análisis de reportes (que permitan tomar acciones y estrategias)- Nível de inglés intermedio (Comprensión de textos en inglés, así como para redactar correos electrónicos)DESEABLE:- Licenciatura- Experiência en Servicio a clientes, Comunicación y Administración de proveedores- Conocimientos de créditos con garantías hipotecarias- Comprensión del funcionamiento de las políticas de riesgo en el crédito hipotecario.- **Job Family Group**:Product Management and Development- **Job Family**:Product Management- **Time Type**:Full time- Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.View the **EEO Policy Statement**.View the **Pay Transparency Posting